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United Support
Home
QUALITY
DIRECT ORDERS
Placing a Direct Order
WOOL/POLY Free Direct Orders
Kit A & Kit B Direct Orders
UNIFORM PORTAL
How to SHOP
RETURNS
Ordering items from other Kit
EXCHANGES
Return / Exchanges
Exchange Guidelines
Exchange Process
Exchange Policy
UPDATES
Alterations Guidelines
SWAP Alteration Credit
WORKSMITH - How to Guide
POINTS
LOA Inquiries
Maternity Inquiries
Wool/Poly Free - RAP
Pilot's HAT Inquiries
CUSTOMS
Int'l Shipment Issue
FOOTWEAR
BELT Update
Lanyards
Allergy Kit Sample
Shortpack - One or More Items Missing
MISPACK - Wrong Item
Wrong Item - Mispack
Finding the UA Uniform Page
Pilot's Skirt
INVALID Orders
FAQ
FEDEX Delivery Manager
FEDEX FAQ - Shipping Method
RAP - Wool Free guidelines
Shipping Status / Lost - Missing package
Exchanges and Alterations
General FAQ
Ordering and Shipping
INVALID Orders
CINTAS Uniform concern
When are the uniforms required?
PO Box and FEDEX Delivery
Products
Pilot
In Flight
Customer Service
Garment Length Requirements
Sizes
Pairing Guide
Pilots
Flight Attendants
Customer Service Reps
Tools
Script
Voice
Call Flow
Chat
Email
Knowledge Base
Phonetics
More
Home
QUALITY
DIRECT ORDERS
Placing a Direct Order
WOOL/POLY Free Direct Orders
Kit A & Kit B Direct Orders
UNIFORM PORTAL
How to SHOP
RETURNS
Ordering items from other Kit
EXCHANGES
Return / Exchanges
Exchange Guidelines
Exchange Process
Exchange Policy
UPDATES
Alterations Guidelines
SWAP Alteration Credit
WORKSMITH - How to Guide
POINTS
LOA Inquiries
Maternity Inquiries
Wool/Poly Free - RAP
Pilot's HAT Inquiries
CUSTOMS
Int'l Shipment Issue
FOOTWEAR
BELT Update
Lanyards
Allergy Kit Sample
Shortpack - One or More Items Missing
MISPACK - Wrong Item
Wrong Item - Mispack
Finding the UA Uniform Page
Pilot's Skirt
INVALID Orders
FAQ
FEDEX Delivery Manager
FEDEX FAQ - Shipping Method
RAP - Wool Free guidelines
Shipping Status / Lost - Missing package
Exchanges and Alterations
General FAQ
Ordering and Shipping
INVALID Orders
CINTAS Uniform concern
When are the uniforms required?
PO Box and FEDEX Delivery
Products
Pilot
In Flight
Customer Service
Garment Length Requirements
Sizes
Pairing Guide
Pilots
Flight Attendants
Customer Service Reps
Tools
Script
Voice
Call Flow
Chat
Email
Knowledge Base
Phonetics
Exchange / Return Process
United Airlines Exchange process (1).pdf
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United Airlines Exchange process (1).pdf