New to Big Lake

Welcome again! We're glad you're here. The information below and on subsequent pages is designed to help you get settled in and get all of the City provided services turned on.

All Customers...

All customers must complete an application for service.  We highly recommend that you read the following additional documents prior to submitting your application.


We also recommend becoming familiar with the City's Ordinances.

Enroll for Code Red today!

Enroll for Code Red in one easy step simply by texting biglake to 99411.  The  City of Big Lake provides Code Red free of charge to all city residents.  Stay in tune with weather events, emergency events and general events affecting Big Lake. If you do not have text capability, you can enroll by clicking here