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Introduction to Human-Centered Design

Human-centered design is a process that has been used for decades to create better products, services, experiences, cultures and organizations that keep people’s needs at the core.

You’re invited to learn about and apply human-centered design in this workshop. Using the process and tools developed by IDEO and the Stanford d.school, this workshop will introduce you to human-centered design and help you generate, prototype and test your ideas quickly. We will apply this process to address a practical problem and project.

Our Design Challenge: ?????

Date: ?????

Time: ?????

Google Event: ?????

Google Hangout URL: ?????

Click on this link at the meeting time to join the call.

Mural Meeting Room: ?????

Participants (8 max)

1. Edwin Rutsch EdwinRutsch@gmail.com

2. ?????

Check List Instructions for Participants

1. Use good computer equipment:

• Try to use Google Chrome, it works best for Google Hangouts and MURAL

• Use as large a screen and as powerful a computer as you can! (and the fastest Internet you can find). Cell phones do not work.

• Use a mouse. (especially with Mural). Scratch pads are hard to use in MURAL.

• iPad may not work; best to use a regular computer.

• Use earbuds to avoid audio feedback.

• try not to use WiFi but rather a direct connection for better and more reliable internet performance.

• Agree to stay for the full workshop. We work as a team and having participants leave mid workshop disrupts the flow.

2. We use Google Hangouts On Air for Video Conferencing.

See How to use Google Hangouts

3. View this Introduction to Design Video

(MORE ABOUT HUMAN-CENTERED DESIGN)

4. Before the Workshop - Create an account on Mural.ly

• We will use the Mural platform for some of our design activities,.

• We need participants emails, we will invite you to join Mural.

• Participants will receive an invitation to a Mural room.

• Before the workshop on the Mural page 1, create a introduction about yourself.

• Play with the software to get familiar with it.

5. Watch this Introduction to MURAL

• Video tutorials demonstrating the features in MURAL full of tips and tricks to help you work faster.

• Video 1: What is MURAL?

• Video 2: Adding content to a mural

• Video 3: Formatting content

• Video 4: Navigating a mural

• Video 5: MURAL Shortcuts

• Video 6: Collaborating in MURAL

• Video 7: Voting in MURAL

• Video 8: Managing MURAL

• Video Tutorial: Creating templates

Notes:

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About Human Centered Design (5 min)

• • We will do a minimal iteration in 3 hr. We have a;

    • • 8 hr version

      • 7 week version

  • Design process is used by

    • • Design community, in design schools around the world.

      • Silicon Valley Startups, Big Corporations, Apple, Google, IBM, Ford.

      • Also social Entrepreneurs and Non profits,

      • Moving into the schools

      • Merge design process with empathy, nonviolence, peace, creativity, innovation.

Emotional Preparation

• This will be very fasted paced,

  • You may feel overwhelmed, frustrated from;

  • The fast pace

    • Leaning new programs like Hangouts, Mural, etc.

  • Dealing with problems in the technology like Hangouts, Mural,

  • Leaning a new design process

  • but that's ok.

• There's a learning curve on the technology and it's a great tool set to learn and most people gain a lot from learning it.

Outline

1. Empathy - Interviews (45 min)

• • Sample Questions (2 min)

  • Do interviews (5 min pp)

2. Define (15 min)

• • Sort and Cluster Interviews (10 min)

  • Find themes and Insights

  • Craft How might we statements (5 min)

  • Select HMW - Vote

3. Ideate (20 minutes)

• • Brainstorming

  • Cluster (5 min)

  • Select (1 min)

4. Prototype (20 minutes)

5. Test (20 minutes)

6. Feedback (15 Min) 5 min write - 5 min share

7. Iterate - Plan to do it again.