Claudia Meglin

Intention

I am curious and excited to learn more about how empathy can help changing our world.

Nika interviews Claudia

What was your experience of the Empathy Circle?

it was an interesting experience

usually after a check in

I could talk to you for two hours without getting really bored

It’s a wonderful way to connect

I want to talk to each of you more about what you shared

What areas worked well?

I really liked being the listener

It was part of the present shared space

Unusual connectiveness

How did you experience the people who were not in the dialog?

I felt a little disconnected to them

I didn’t have the physical presence of them

Was there anything that you wished was different?

Important to have a clear setting without environmental distractions

If not, perhaps audio would be better

Was there anything that was really a problem for you?

It was a challenge to make breaks in the speaking and to allow space for the listener

Is there anything else you want to share about the experience?

It was really a stunning experience

It opened up a wonderful way to set the space and know where each of us is

Nika Interviewee Name: Claudia

Insight: Witnesses (non-speaking) to her active listening with partner were less present because physically they were not engaged. Also, visual environments were distracting.

Feelings

• disconnected

• distracted

Needs

• desire to be “dropped in” without distraction

• focused on being engaged and attentive

Feedback

I Like... - I like the flow and process offered in the empathy circle to inquire about common needs and co-create solutions

I Wish... I wish to follow up with this process

What if... the empathy design process will be an integral way of design and creation