After mastering H.66, your students should be able to answer the following questions:
- What are some important skills and abilities related to following or giving directions?
- Examples: writing, speaking, listening...
- What are the three levels of listening? Explain each level.
- Active listening
- Hearing sounds but not really listening
- Listening in spurts
- What key points should you follow when asked to follow directions?
- What steps can you take to help others listen to you?
- Give an example of a question designed to check for understanding.
- Give an example of question designed to obtain ideas.
- Give an example of a question designed to obtain feedback.
- Give an example of a question designed to check for specifics.
- What steps can you take to read and understand written instructions?
- What should you do if you make a mistake on the job?