H.65 Listening skills resulting in gaining understanding of information
After mastering H.65, your students should be able to answer the following questions:
- What is the difference between listening and hearing?
- What are the benefits of listening?
- What are some characteristics of effective listeners?
- What are some characteristics of ineffective listeners?
- What are the three levels of listening? Explain each one.
- Empathetic listening
- Listeners hear words but are not really listening
- Listening in spurts
- What are some techniques for effective communication?
- What are the steps of good listening? Explain each step.
- Hear the message
- Interpret the message
- Evaluate the message
- Respond to the message
- What are some nonverbal behaviors?