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After mastering C.15, your students should be able to answer the following questions:
- How does a person display good customer service?
- What is the difference between an internal customer and an external customer?
- What are examples of materials and equipment your Specialist uses in the classroom?
- Does the person who hired your Specialist expect him/her to know how to use these materials and equipment?
- How do people learn to use various materials and equipment?
- How does someone display initiative?
- What does it mean to "give an honest day's work?"
- What are some important things to remember about getting along with others?
- What is a performance evaluation?
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