Here are links to Dr. Schank's writings.
In 1989 when I started the Institute for the Learning Sciences (ILS), our mission was primarily to fix the mess that training had become. Our first sponsor was Andersen Consulting (now Accenture). Their problem was simple enough. Their training was delivered primarily through what they called FGBs. (You figure out what the F stood for, the GB part was Green Books.) These training manuals told you everything you needed to know in order to work at Andersen. Readings were followed by multiple choice tests and other exercises. Other companies soon asked ILS for help and we saw the same problems every time:
At ILS we able to build simulations, using Goal Based Scenarios, that allowed trainees to practice the skills they were trying to learn, within a fictional scenario that was engaging.
We were doing fine, more and more companies were signing up, and then something terrible happened: The WEB.
Excepts from hs book MAKE SCHOOL MEANINGFUL AND FUN