Student Resources
Introduction
The transition from high school to college is a big step, especially for PSEO students like you who are often trying to balance many competing priorities at once.
Here at the PSEO office, we want to make sure you are aware of all the resources provided by our campus and some outside resources that may also be beneficial. This is an overview of places and people who are here to help you with all aspects of your college journey.
Please contact us with any questions, or for help selecting resources that can work for you.
-PSEO Staff
Academic Success Resources
Do you have academic concerns?
Attending a University while in high school is rewarding, but is also extremely difficult. Many students in our program weren't familiar with needing help before getting here and can sometimes struggle to acknowledge when they do. However, it is extremely important that you let us and your instructor(s) know of any academic concerns before they become a problem so that we can help you find the resources you need to succeed. Remember, poor performance in courses as a PSEO student can impact admissibility to undergraduate programs.
Center for Writing: 15 Nicholson Hall & 9 Appleby Hall. Free face-to-face and online writing consultations for all University of Minnesota students.
CLA Language Center: Taking a language course? In the CLA language center you can borrow world language films and watch them in the lab. There are also international TV stations you can sign into.
Computer Labs: A list of computer labs available for student use on campus, including their locations, hours, and resources.
Cultural Centers: Many student cultural centers offer study spaces, tutoring, and/or academic support. See the Student Involvement page for a listing of cultural centers on campus.
Disability Resource Center: 612-626-1333
Effective U: As a student, you've probably realized you need new skills for dealing with the many tasks filling up your semester: studying, classes, work, family, friends. It's time to learn new ways to manage your time, manage stress, take better notes, and prepare for tests. Effective U can help!
Khan Academy: "Khan Academy offers practice exercises, instructional videos, and a personalized learning dashboard that empower learners to study at their own pace in and outside of the classroom."
Khan Academy has an iPhone and iPad app.
Learn Online: If you have classes in either an online or a blended format, here are some tips and helpful resources to help you succeed.
Multicultural Center for Academic Excellence (MCAE): A campus-wide resource that promotes an inclusive atmosphere to foster and enrich multicultural understanding among all members of the University of Minnesota community.
Office Hours: Office hours are held by both your professors and your teaching assistants. These are times at which your teachers have promised to be at their desk waiting for your questions. If you are having difficulty in a class, then this is the first place that you should go. If you’re worried about a midterm, who better to talk to than someone who will see it in advance? The professors have this time to talk to you, so you should take advantage of it!
The Organic Chemistry Tutor: A YouTube channel providing tutorial videos on chemistry, physics, and math.
Review Sessions: You will find that many general classes consist of about 300 students or more, so students do not get the one-on-one time in larger classes, and these review sessions allow students to ask about problems/concepts you don’t quite understand. The amount of material covered in a review session is often times condensed, with actual practice problems similar to ones you will find on your exam. Your professor or TA will run them, so you will have a preview of possible test questions. These sessions are usually around 2-3 hours and generally take place before midterms and finals.
Student Counseling Services: 340 Appleby Hall. Has resources for study skills, test preparation, and stress management.
NOTE: Students under 18 may be required to seek parental consent for some services depending on the situation. Contact the Student Counseling Services staff for more details.
Study Space Finder: Use the Study Space Finder to locate study spaces across the three campuses. Each listing includes an image of the study space and its features (e.g. white boards, outlets, microwave, printing) to help you find the perfect place to study.
Symbolab: An advanced math education tool that allows users to learn, practice and discover math topics using mathematical symbols and scientific notations as well as text. Symbolab provides automated step by step solutions to algebraic, trigonometric and calculus topics.
Tutoring and Academic Success Center (TASC): Locations include Magrath, Walter, and Wilson Libraries, as well as online.
Academic Success Coaching. Work one on one with a coach to discuss your academic skills and strategies. You and a coach will talk through your course schedule and study habits. Your coach will work with you to develop an individualized plan for academic success. Appointments are 30 minutes in length and can be held in-person or virtually.
Peer tutors. Tutors provide support for over 250 subject areas at no additional cost. Students can schedule individual appointments, join drop-in or group study sessions.
Peer Research Consultants. The Peer Research Consultants provide one-on-one assistance to develop the research strategies needed to write an excellent research paper. The consultants are U of M students who are specially trained to help other students.
Course reserve information from the library including practice exams for Math 1271 & 1272. (Enter in your course number to find resources)
U of MN Libraries: Expert librarians can connect you with the resources you need from the millions of volumes held in the U of M's general collections to archives and special collections, and programs and services to help you expand the reach of your research.
If you have a research paper, complete the online Library Research tutorials (20-30 minutes).
Conflict Resolution & Incident Reporting
Review the Student Complaints and Grievances page for guidance on how/where to report different types of incidents or complaints. You may also consult your advisor for help.
Conflict Resolution
The Bridge helps youth and families through tough times to resolve their conflicts and move toward healthier relationships.
Student Conflict Resolution Center: 612-624-7272
Reporting an Incident
The Aurora Center: 612-626-2929 (24-hour helpline 612-626-9111)
Free and confidential (not mandatory reporters) space for victims/survivors of sexual assault, relationship violence, or stalking.
Bias Response and Referral Network (BRRN)
If you experience or witness a bias or hate incident, report it to the BRRN.
Equal Opportunity and Affirmative Action: 612-624-9547
EOAA addresses reports of discrimination, harassment, nepotism, sexual misconduct (including sexual harassment, sexual assault, stalking and relationship violence) and related retaliation.
Office for Community Standards: 612-624-6073
Report violations of the Student Conduct Code (bullying, plagiarism, disruptive behavior)
Mental & Emotional Health Resources
Emergency & Crisis Phone Numbers
The Suicide Prevention Hotline can be reached 24 hours a day at 1-800-273-8255.
Crisis Text Line: Text MN to 741741
For life-threatening emergencies, dial 911.
Wellbeing Assessment
Before you start your wellness journey, you need to know where you are. Taking Charge of your Health & Wellbeing is a site developed to support your health and wellness by providing assessment, goal setting help, and information.
Take the Wellbeing Assessment to help you identify your strengths and challenges.
Health Insurance
Need help figuring out your or your parents' health insurance coverage for mental health treatment? See the Guide to Calling Your Insurance Company and Potential Mental Health Providers for U of M students.
Stress Management
Sign up here to receive de-stress's weekly digest email.
Sessions feature registered therapy animal teams. Sessions are FREE and open to the University of Minnesota community.
Success over Stress Rothenberger Institute class
Success Over Stress equips students with the knowledge and skills to recognize the signs and symptoms of stress, identify triggers, and implement proactive stress prevention and management strategies.
Free stress reduction classes for students
Thoughts and Emotions
Mental Health Crisis Line (Non-Emergencies)
If you're experiencing a mental health crisis that is not dangerous, call the U of M Crisis Line at (612) 301-4673 or text "UMN" to 61222.
Informal drop-in consultations at locations around campus and on Zoom.
No appointment necessary
Counselors can listen to specific problems, provide support, help explore solutions and give information about other resources . This is not a crisis support service.
Student Counseling Services: (612) 624-3323
Individual appointments
Group counseling
Walk-in crisis counseling is offered during walk-in hours at the Minneapolis office, listed below:
Minneapolis Office: 340 Appleby Hall, 128 Pleasant Street SE, Minneapolis, MN, 55455
St. Paul Office: 199 Coffey Hall, 1420 Eckles Avenue, St. Paul, MN, 55108
Note: Students under 18 may be required to seek parental consent for some services depending on the situation. Contact the Student Counseling Services staff for more details.
If you're concerned about someone else, you can call 612-624-3323 during walk-in hours and ask to consult with a crisis counselor.
Learn to Live: Confidential, free online programs to help with stress, depression, social anxiety, and insomnia. Use code "UMN" for access.
Minnesota Mental Health Provider of Color Database
For a list of providers of color outside the University of Minnesota system
Other Resources Outside the U of M System
Apps
Calm Harm - Provides tasks to help you resist or manage the urge to self-harm.
Clear Fear - Reduce the physical responses to anxiety as well as changing thoughts and behaviors and releasing emotions.
Combined Minds - Help families and friends support young people with their mental health.
PTSD Coach - Provides education about PTSD, information about professional care, opportunities to find support, and tools to manage the stresses of daily life.
Eating Disorders
Eating disorder specialists offering innovative and personalized care for eating disorders.
National Eating Disorders Association (NEDA)
The largest nonprofit organization dedicated to supporting individuals and families affected by eating disorders.
Drug & Alcohol Abuse
Alcohol & College Life Rothenberger Institute class
The Alcohol eCheckup to go will provide you with accurate and personalized feedback about your drinking pattern, your risk patterns, and your aspirations and goals. It will also provide you with helpful resources.
Substance Abuse Treatment Locator
LGBT+ Resources
Outfront Minnesota Crisis & Anti-Violence Resources
Physical Wellness & Safety Resources
Physical & Environmental Safety
Safe Walk Service: 612-624-9255 (WALK)
Free walking and biking security escorts to and from campus locations
University of Minnesota Police Department: 612-624-2677 (COPS)
For life-threatening emergencies, dial 911.
Sleep
Sleep, Eat & Exercise Rothenberger Institute class
Sleep, Eat & Exercise encourages students to set goals, and helps them understand how doing so supports their mental health, academic success, and overall well–being.
Food and Shelter
Public school students experiencing homelessness should reach out to their high school counselor for support. Each school district has a staff person dedicated to support youth.
Minneapolis Homeless Shelters & Services For The Needy
A list of all the homeless shelters and services that provide help to those in need for Minneapolis, MN and surrounding cities.
Day One - MN Emergency Shelter and Crisis Line: Toll Free 866-223-1111
Call to connect to most/all shelters in Minnesota to fit your needs, 24/7.
Find local food shelves, dining sites, discounted grocers and more near you.
On-campus food pantry (fresh, frozen, and canned produce) open to all University of Minnesota students. No proof of income or need is necessary to visit the food pantry. Any registered student is welcome to visit the pantry with a valid UCard.
Agate Housing + Services: 612-874-0311
Agate's programs serve Hennepin County and include street outreach, shelter, and supportive housing.
Formerly called Food Stamps, SNAP can help you with extra cash to buy groceries.
There are hundreds of locations across Minnesota, including schools, parks, and rec centers, that are offering nutritious snacks and meals to all children and teens 18 years old and younger during the summer months.
The Bridges offers emergency shelter for youth ages 10-17, and is focused on family reunification when safe and possible. They also offer housing options for people aged 18-21 (non-emergency shelter). This Bridges focus on making all of their housing options free of discrimination, and accepts people of all identities and backgrounds at their shelters.
Additional resources may be available. Please connect with your PSEO advisor for more information.
Technology Resources
Contact Technology Help
Open 24 hours a day, 7 days a week
Phone: 612-301-4357
E-mail: help@umn.edu
Getting Started
Read the New Students: Start Using Technology Guide provided by the U of M's IT Services
Connect to WiFi on campus
Download free software (e.g. Microsoft Office 365)
Learn about computer labs and printing on campus
And more!
Email
The University assigned email account is the University’s official means of communication with all students. You are responsible for all information sent to you via your University email account. If you choose to forward the University account to a private email account, you are still responsible for all the information that was sent to the University email account.
You will lose access to your U of M email and Google apps two weeks after finals week of your last semester in the program unless you are admitted to the U of M as a freshman.
PSEO Google Group
When you become part of the U of M PSEO program you are automatically added to a PSEO Google group, which allows our office to send mass emails and important updates to all of our current students. Please do not unsubscribe from this list. If you believe you have unsubscribed from this list in error, please contact pseo@umn.edu.
Computer Labs
A list of computer labs available for student use on campus, including their locations, hours, and resources.
Restrictions
Boynton Mental Health Clinic: PSEO students do not qualify for the services at Boynton Mental Health Clinic. PSEO students are able to use the Student Counseling Services.
College-Specific Events: Some colleges within the U of M have events for their students. Since PSEO students are non-degree-seeking students, you are unable to attend these events.
Collegiate Academic Advisors: PSEO students are only able to use their PSEO advisors for questions. PSEO students are unable to use academic advisors within a specific college.
Collegiate Career Centers: Each academic college has its own career center for its students to explore careers related to their majors. PSEO students are unable to use those resources, but your PSEO advisor can point you to many career resources.
Recreation and Wellness Center: PSEO students are unable to use the RecWell unless it is for a gym or fitness class. PSEO students can purchase a membership to the RecWell at the non-student services fee-paying student rate.
Student Groups: You are allowed to join most student groups, but there are some that you cannot. These include Greek life, graduate associations, some sports teams/clubs, intramural sports. See the Student Involvement page for more information.
University Housing: PSEO students do not have access to University housing.
University Student Legal Services is not available to PSEO students.