seminar-1-Structuri-de-pr...-Hotelul-si-departamentel Sem 3 indicatori seminarul 6 Concierge. Co...orarea interdepartmantala seminar 9 sezonalitatea produselor hoteliere Seminar_11_Hotelaria_Web_2_0 seminar-2-Produsul-Hotelier seminar 5 Front office seminar 7 Tarifare seminar 10 Convents & Events in hotelarie Branding & personalizarein hotelarie S13 handling complaints