Compassionate Communication
M founders of Compassionate Communication
Non Violent Communication: Resourceful Compassionate Communication.
Marshal Rosenberg founder of Non Violent Communication from 1960s developed and promote this form of communication. He presents it as a way of thinking, communicating and acting. Focused on meeting needs with everyone has equal right. He states NVC has the purpose of connecting to meet everyone's needs, it is about enriching lives.
Based in the understanding that violence is an outcome of social structures of domination based in the idea that one knows better/is right, thus there are judgements of right or wrong with consequences of reward and punishment. In essence this approach is about educating people to be obedient. To disconnect from their inner self and personal power to look to others for how they are to live.
Non Violent or Resourceful Compassionate Communication is about enabling people to think and be resource in meeting their needs whilst maintain respect for others and the social world within which they live.
Its encourages our compassionate nature.
Requiring 1) people do things willingly given choice.
2) effectively meeting needs respect for the individual
3) clarity of need and intent,
Thus when communicating we consider needs and effectively asking for those needs. We need to be clear about our needs in order to resourcefully meet them and ask for assistance in having them meet.
More recent contributors that have influenced me include.
Disconnection from our self our individual needs and the impact it has on violence Patricia Evans The Verbally Abusive Relationship She talks in terms of power over and power with relationships.
Verbal Abuse Suzette Haden Elgin You Can't Say That To me
Numerous individuals speak of needs. Some examples are
Maslow's Hierarchy of Needs: Physiological, Safety, Belonging, Esteem, Self-Actualising.
Glasser: Survive; Belong, Power, Freedom, Fun.
Six Core needs: Certainty/Safety, Uncertainty/Variety, Significance, Love/Connection, Contribution, Growth.
Values and intent/ purpose of communication.
Gerry Spence in How to argue and Win Every Time importance of being clear on intent, audience, argument (points) and evidence, while respecting right of choice. It is about understanding what matters to them, they want so can align. Lawyer background is strongly evident. Also of understand deeper want / need rather than superficial or what first comes to mind. Relates to the why process. Of asking why do you want that?
Fierce Conversations Susan Scott
Conflict an opportunity to create more effective outcomes (win win)
Crum and Croneilus
Figure: http://blog.simcrest.com/using-maslow-s-hierarchy-of-needs-in-communications-128