Pay FAQS

Q: How do I register with myJobshop?  

A: Go to https://www.myjobshop.shef.ac.uk/ and select 'Student Log in' which will then take you to the initial registration page if you haven't already registered. You do not have to upload a CV although we recommend doing so if you wish to be considered for future work.

Q: What do I do once I have registered?

A: Normally within a day or two (apart from over the weekend when Jobshop is closed), you will receive a booking offer notification for the role of Mentor and/or Lead Mentor via email. Login to myJobshop using your university email address and the password you created during registration (not your MUSE password) and select 'Begin Second Stage Registration' - this will involve filling in bank details, further personal details and lastly, accepting the offer of work.

To complete registration, you will need to take your Eligibility to Work (ETW) documents into the Jobshop. A list of acceptable documents can be found here.

If you accept any further offers of work after these stages have been completed, you will not be required to bring your documents into the Jobshop again - unless your visa has expired or is due to expire. You are also not required to complete second stage registration again if you accept any further offers, as the system will have saved your details from when you initially completed it. You will just need to skip to the last page and accept the offer of work so we are able to create time sheets for the work.

Q:How do I submit a time-sheet?

A: Log into myJobshop using the link on the Mentor Hub - 'Pay Me' shortcut

Once logged into myJobshop, you will need to go to the time sheet section which is currently located below your offers of work. Select 'Incomplete/Not submitted Time-sheets' and choose the correct week commencing date and job offer.

Complete the correct hours in the correct day of the week to correspond to your weekly mentoring day, tick the box to indicate you wish to submit the time sheet for Approval and Click 'Submit time sheet'. This will now appear in 'Submitted' in the time sheet section.

Q: I haven't received a payslip?

A: If you haven't been receiving your paper wage slips please make sure that your contact address details are correct on your HR profile.   As a Casual Worker you are required to inform Human Resources if your details change. These include:

• Change in email address

• Change in home address

• Changes to your tax circumstances

Should you need to change any of these details please email casualpayroll@sheffield.ac.uk - make sure that if your address has changed, that you have informed the Jobshop and the USiSM Team as well.

Q: What do I do if I have to change my Bank details?

A: Contact the Jobshop by email with your new details.

Q: When will I be paid?

A: You will be paid on the last working day of each month.

Q: Which dates am I being paid for?

A: You are paid one month in arrears: for example payments for all sessions worked in February will be received at the end of March, all sessions worked in March will be paid at the end of April etc.

Q: How much will I be paid?

A: Each in class session is counted as 4 hours work. This is paid at an hourly rate of approximately £13.45 (including holiday pay) for Mentors and approximately £13.64 (including holiday pay) for Lead Mentors.

N.B. All training sessions and inductions are paid at the same rate irrespective of mentoring role; this is the hourly rate of £13.45 (including holiday pay).

Q: If I am working for multiple departments how do I get a breakdown of my payslip?

A: Log onto myJobshop and in the 'Authorised' section of your time sheets, you will be able to see which time sheets have been authorised. However, at this stage, you will not be able to see when the time sheets were authorised by the department, therefore you will not know whether they were authorised before the payroll cut off date for that month. 

Hopefully, you will soon have more visibility in terms of seeing when time sheets have been authorised, as and when developments are made to this part of the system.

Q: How do I make a late pay claim?

A: Complete your time-sheet as usual, it will be authorised along with your following months time-sheets. You will then get paid the month after i.e. two months in arrears (January work claimed in February will be paid at the end of March)