Customer Order Reminders
Customer Order Reminders
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Customer Order Reminders are a simple way for the PrettyLitter subscribers to stay informed, so they know exactly when their order is on its way and have time to make any necessary changes before it ships.
Customer Order Reminders: Never Miss an Update on Your Order ✨
Option 1: Via Newsletter
Option 1: Via Newsletter
A banner has been added to the Order Confirmation Email for new customers! When clicked, they will be invited to update their notification preferences directly in Klaviyo, which now includes an "opt in" to receive upcoming order reminders!
How to Opt-In:
From your most recent order confirmation email, scroll to the bottom.
Look for the banner with the Manage Preferences button.
Click through to update your email preferences.
Option 2: Customer Portal
Option 2: Customer Portal
You can also opt in to Upcoming Order Reminders in your customer portal!
Log in to your PrettyLitter account.
Click the Profile tab at the top of your screen.
Scroll down to the Email Preferences section.
Click the box next to Upcoming Order Reminders to confirm.
Successful Opt-in
Successful Opt-in
Once you’ve opted in, you’ll receive an email reminder 5–7 business days before your next order ships.
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