1. Make sure both devices are on, near each other, and are Airplay-compatible.

2. Check that the devices are updated to the latest software.

3. Restart both devices.

1. Make sure that the volume is turned up and not muted on both your laptop and projector.

2. Restart both devices.

1. Make sure the microphone that is hanging on the wall is turned OFF. 

2. Lay the microphone on the sill of the whiteboard.

1. Un-mute the laptop volume.

Windows: Speaker icon that is next to the time in the lower right hand corner.

Mac: Speaker icon on the upper right hand corner of the tool bar. 

2. AV control box: 

Turn the volume up 

Make sure that the AV Mute button is off.

Toggle between input sources

3. Restart Apple TV: Toggle the switch on the head of the power chord.

1. Go to http://keepvid.com/

2. Paste in the URL of the youtube video and follow the on screen instructions

3. Save it to your computer.

In one of the recent macOS updates, Apple has added a notification for when your screen is being observed.

And most likely, you've seen it pop up on your locked screen and have been concerned. Thankfully, things are not as dire as they seem. For some reason, Apple has decided to use the same phrase "your screen is being observed" for all instances of screen sharing and recording.

So every instance of screen sharing or recording, ranging from using Airplay to using Quicktime or Screencastomatic to record a video to sharing your screen via Zoom or Google Meet will result in the same message. The most common occurrence that we have seen is people closing their screens while they are still connected to an Apple TV and getting the notification as they are trying to log back into the computer.

Here is a site with more information.

The most common issue we see with parents and students "Unable to Login to PowerSchool" is an issue with a corrupted cache. In most cases, clearing the browser cache and attempting to login again solves the problem. (A cookie is a way of web services keeping track of who is using the computer. If multiple people have tried logging in to the same service like PowerSchool all at the same time, it is possible that Chrome is getting confused and clearing the cache would fix that)

Link to clearing the cache

Most commonly, this message is caused by having your account signed into two printers at once. Sign out of one printer, and then you can sign into another printer and print from there.

Note: Once you have started a series of print jobs, you can sign out of the machine and the jobs will continue to print.

1. Restart your laptop.

2. Have WiFi turned on and connect to the school wifi (ICS Community).

1. if you dont know password: powerschool → student info (password is there)

2. If wifi is not connecting: press wifi symbol on top right, turn off and turn on

3. If it doesn’t work, reboot your laptop

4. If it still doesn’t work just be patient, or you can run a dianogstic

   1. On your Mac, quit all open apps. Try to join the Wi-Fi network you’re having problems with (if you’re not already connected). 

   2. Press and hold the Option key, click the Wi-Fi status icon  in the menu bar, then choose Open Wireless Diagnostics. 

   3. Follow the onscreen instructions to analyse your network connection. 

   4. After the analysis is complete, click the Info buttons  in the Summary pane to learn more about each item in the list.

Occasionally, when streaming a video from your laptop to the Apple TV, you'll be met with a black / blank screen.  Unfortunately, this is due to various forms of Digital Rights Management, a way for streaming and entertainment services to try and maintain strict control of their property. Due to the way that Apple has created it's recording and screen sharing technology, it clashes with how sites like Netflix protect their content.

Solutions

• Try a different device. We've found that iPads, iPhones, or Android phones have been able to get around the DRM

• Borrow a mobile TV from either the Library or outside the Choir / IT Office.

1.USB Chargers

• USB B - Micro

• USB C

• Lightning Chargers

2. USB Adaptors / Dongles

• Connecting USB C ports to HDMI and USB A

3. External Laptop DVD players

4. External Keyboards and Mice

5. Spare Laptop Chargers 

• Dell

• Lenovo

• Mag-Safe 2

• USB C

6. Travel Adaptor

7. MobileTVs

8. Network / Ethernet Cable

9. iPad Stands

10. Phone Stand

11. USB Microphones

12. USB Webcam

13. Wired Headphones

14. Bluetooth Speaker