Overwriting value option

This is to set whether the imported sheet will overwrite any existing data for a contact already in the FunnelBud Go. You'll set this in the import stage (see screenshot below).

Note: This does not include the Subscription Status (Do Not Contact). That will be overwritten with the values in the sheet regardless of your Overwrite settings.

Shortcut: If the list you're importing is the first batch of contacts that are imported into the system or all the contacts on the list are totally new (i.e the list doesn't contain any contacts already existing in the system), then set the option to "No".

Example: Contact A is an existing contact and is also in the file you're importing (the email address is the identifier). If the import file has a different set of values for Contact A (for example a different surname), this option decides whether the import overwrites the existing values for Contact A, or it stays the same.

Options

Don't overwrite value if already exist = No

The imported data will overwrite the existing data in FunnelBud.

Don't overwrite value if already exist = Yes

The imported data will not overwrite the existing data in FunnelBud. However, empty fields in FunnelBud will be overwritten if the imported sheet has data in those fields.

• Example: If Contact A doesn't have a surname attached to it in FunnelBud Go, but the imported file has a value for that field, then Contact A will get a surname when importing.

If the import file has blank values in it

This option decides what to do if a field is empty in the import file. Note: Only available if the above is set to "No"

Overwrite with blank values = No

If the import sheet has empty fields for a contact, they will not be imported but the contact will remain with its existing data.

• Example: Contact A exist in FunnelBud Go and has a first name. The import sheet has Contact A in it but in there the First Name field is empty. After the import Contact A will still have a first name in the system.

Overwrite with blank values = Yes

If the import sheet has empty fields those will be imported and after the import, the contact risks having empty fields where it before had data.

• Example: Contact A exists in FunnelBud Go and has a first name. The import sheet has Contact A in it but in there the First Name field is blank. After the import Contact A will not have a first name, the field "First Name" will be blank.