2019

Establish Core Leadership Processes & Structure

Build systems for talent & operational execution

Cast compelling vision for Drive-Thru standards

Sales $5.1M (P12 Grand Opening)

Profit 12%

2020

Develop frontline leadership in order to promote Sr leaders from within

Financial literacy of leaders around FCR, sales building, targeted investments

200 Cars Feb. 2020 (11 months)

Sales $6.6M (29% increase)

Profit 15%

2021

Developed Director Team & Ownership of Business

Doubled Bench of Frontline leadership with Team Leaders & Supervisors

Sharpen execution towards goals and key business metrics

325 Cars Lunch (Dec 10 2021 - record 326 cars)

209 Cars Dinner (Dec 17 2021)

(Achieved BHAG) CHAMPIONS & SYMBOL WINNERS

Sales $8.5M (30% increase)

Profit 15%

2022

Expanded Ownership Team of business - Promoted 1st Exec Leader

Increase Dir Team by 2 new members & shifted focus to leading tomorrow

Daily Operations Shifted to Sup Team - promoted 5 Sups internally, focus on protecting today

Frontline leadership became focus Q2-Q4 for Team Leaders & Trainers

Innovated the Dine-In Experience w/ Tableside ordering, PDC Planning, BOH Overhaul with PTC visits

Tested Mobile Express in D.T. with dedicated 3rd lane

Re-configured DT Play and learned a lot on re-building customer loyalty

Tested Overnight Cleaning Crew in Q2-Q3

Sales $9.7M (14% increase)

Profit 12% (-10% income loss)

(Achieved BHAG) Multi-unit competitive by 2022

2023

Completed PDC remodel 2 weeks closure in July & team re-investment

DT Top 100's Performance majority of 2023 (peaked #56)

CEMs Top 20% performance majority of 2023

Leadership team performance Certifications: 5 trainers, 5 Team Leaders, 2 Supervisors, 2 Directors

All Directors & Supervisors attended Ascend in ATL

Directors attended SPARK in Dallas, amazing leadership experience

Engage event in Dallas 15+ TM's

Sales $10.7M (9.5% increase)

Profit 12.76%