Purpose of Director:

• Leads the restaurant in all areas of Operational Excellence emphasizing Food Safety,  supports Executive Team in driving restaurant vision, values, culture, and results through WHO Chart relationships

•  Influences Team Members to achieve success by embodying & protecting our restaurant's vision and values

• Focused on equipping leaders with consistent encouragement, coaching, and accountability

• Leads the execution of leadership engagement, talent investments, quality & customer experience, sales and brand growth, and financial return for their assigned area of the business (5CSFs)

Responsibilities:

• Embody & Strengthen Culture by role modeling and upholding WE-GET-IT values

• Supporting/Developing Leadership through WHO Chart relationships

• Invest time between operations support, leadership/team member development, and growth driving initiatives in their assigned areas:

  • • 40 - 50 hrs. worked per week (additional hours may be required based on business needs)

    • 30 hrs. per week operational (floor time coaching & development) (up to 10hrs positional)

    • Up to 10 hrs. per week Admin in CSF (NO IN-RESTAURANT ADMIN FRI & SAT) (ADMIN HOURS MUST BE LOGGED) 

    • 1 owned business day Mon - Fri (Full presence 10am - 8pm)

    • 2 PM shifts worked weekly (until 8PM)

    • 1 Saturday per month required 

    • Schedules must be in Hot Schedules 2 weeks in advance

• Ensures health of the business through our Core Strategy (triple win)

  • • Deliver an Exceptional Guest Experience

    • Strengthen Team Member Experience

    • Execute our Leadership Experience

• Consistent personal development (leverage monthly lx development resources)

• Complete 12+ CBAs per Quarter at the partner/promote level

• Ability to achieve and maintain results (KPIs) through effective monthly planning and execution

• Evolve & Execute DT play with Excellence

• Leverage and Re-articulate CEMs

• Make Vision Stick

• Host quarterly workshops to strengthen TM knowledge and engagement

• Work with leadership team to maintain healthy sales and profit growth 

• Focus on growth building platforms 

• Has higher business/organizational understanding

• Has a personal development plan (professional & personal)

Characteristics of  GREAT Director:

• Self-Aware & Others-Aware (EQ)

• Conflict Capacity (healthy tensions)

• Adaptability

• Systems Dependent

• Ability to Influence & Impact Teams

• Self-discipline

• Being Proactive; Anticipating needs of Business (Guest Experience, Team Member Experience, & Leadership Experience)

• Delegates tasks to manage time accordingly 

• Extreme Ownership

• Growth Mindset - open minded and willing to adapt to new ideas for current and future growth

• Alignment to organizational Values