Payment Plan Script:
If you have a patient on the phone scheduling and they are concerned regarding their estimated amount due please offer the below, in addition if you have patients calling to cancel their exams due to the estimated costs please try your best to keep the appointment on the schedule by offering the below to the caller. Please reach out to your leadership with any questions.
These terms apply to patients who owe an amount due for their exam and express hesitancy to continue due to dollar amount.
These terms apply to patients who have owe an estimated amount due greater than $200.00 for their exam and express hesitancy to continue due to the dollar amount.
We can offer the below:
If the patient is unable to pay or hesitant to continue with scheduling the exam due to affordability, offer the below:
*Only* If the exam is quoting >$200;
“SimonMed accepts CareCredit, which offers zero or low interest payment plans. If you do not already have CareCredit, we encourage you to apply before your scheduled exam to minimize your wait time for your appointment.”
“Once you are approved, please your bring your Care Credit information to your scheduled exam”
Direct the patient to the website to apply for CareCredit, WWW.CareCredit.com