Record Merging
When submitting a request for a patient record to be MERGED (Same patient with multiple MRN records), please submit a ticket to Service Desk via email by listing the following:
EMAIL TO: Servicedesk@simonmed.com and himteam@simonmed.com
With the SUBJECT LINE: “ATTN HIM – MRN MERGE DUPLICATE RECORDS”
Please include the following information in the BODY OF EMAIL:
First MRN:
Patient First and Last Name (As it appears in EXA):
Patient DOB (As it appears in EXA):
Second MRN:
Patient First and Last Name (As it appears in EXA):
Patient DOB (As it appears in EXA):
MRN to keep:
MRN to discard:
This will route your request automatically to the correct team to begin getting the correction started.