Record Merging

When submitting a request for a patient record to be MERGED (Same patient with multiple MRN records), please submit a ticket to Service Desk via email by listing the following:

EMAIL TO: Servicedesk@simonmed.com and himteam@simonmed.com

With the SUBJECT LINE: “ATTN HIM – MRN MERGE DUPLICATE RECORDS”

Please include the following information in the BODY OF EMAIL:

First MRN:

Patient First and Last Name (As it appears in EXA):

Patient DOB (As it appears in EXA):

Second MRN:

Patient First and Last Name (As it appears in EXA):

Patient DOB (As it appears in EXA):

MRN to keep:

MRN to discard:

This will route your request automatically to the correct team to begin getting the correction started.