Effective business communication skills are an essential part of your success in the world of business and entrepreneurship. Whether communicating with colleagues, customers, business partners or investors, you need to be able to get your message across simply, directly and effectively.
After all, the purpose of business communication is to make information:
Some General Ideas for Business Communication
- respectful
- formal, professional
- outcome focused
- fair, honest
- attitude
- factual, knowledgeable
- customer oriented
One of the most important skills you will need to develop is in relation to business writing.
You might be sending emails, preparing sales quotations and project specifications, preparing internal business reports, dealing with customers or suppliers, analysing data and customer information or communicating with your colleagues - but you need to get your message across!
Here's an article about how to improve your business writing:
A common style of business writing is the business report.
Business reports (you'll never be asked to write a business essay) are a particular type of document that is often used in business to describe, explain and analyse business situations and often recommend or evaluate a response or strategy.
Business reports:
More information about writing business reports is available here:
There is a whole unit dedicated to business pitching - so check out that section when you need to prepare your pitch!