Bolt Driver Newsletter February 2025
Bolt Driver Newsletter February 2025
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Welcome to the Bolt Driver Newsletter! Every month we update you with the latest news, developments and changes to help you earn more, stay safe, and make the most out of your Bolt Driver App.
🔢 Pickup Codes for Safer Rides!
We have enabled Pickup Codes to help ensure you're always picking up the right passenger. If a rider provides a unique pickup code, simply enter it in the Bolt Driver app to start the ride. This extra step enhances safety and ensures smoother, hassle-free trips. Keep an eye out for pickup codes and enjoy a more secure driving experience!
🚐 XL Plus Launch – More Space, Higher Fares!
XL Plus is now available across London and the West Midlands! This category is designed for passengers traveling with extra luggage, ensuring both comfort and ample boot space.
💰 How Can XL Plus Increase My Earnings?
Not all vehicles can fit up to 7 passengers and their luggage comfortably. That’s why XL Plus fares are higher than standard XL trips.
🚗 How Do I Get XL Plus Rides?
Ensure you're online, ready to accept XL Plus ride requests. That's it!
✅ Check if your vehicle qualifies here
🔧 Want to opt out? You can manage your category preferences anytime in the Bolt Driver app.
♿️ Exciting News: Bolt Accessibility Categories Are Coming Soon to London!
We are expanding our services to better serve riders with accessibility needs, and that means more earning opportunities for you 🚗💰. Soon, drivers in London will be able to drive with Bolt Assist and Bolt WAV, two new categories designed to provide safe and reliable rides for passengers who need extra assistance:
🔹 Bolt Assist
For riders who may need a little extra help such as seniors, people with mobility challenges, or those traveling with service animals. No special vehicle is required, just a willingness to assist passengers when needed.
🔹 Bolt WAV (Wheelchair Accessible Vehicle)
Designed for passengers who use wheelchairs or mobility aids. To drive in this category, you must have a licensed WAV vehicle that meets accessibility requirements.
Please note: These categories will only be available in London.
Why Join?
✅ Extra Earnings – Earn a bonus or a per-trip incentive for every ride completed in these categories
✅ Support Your Community & Make a Difference – Play a key role in making transportation more accessible for people with disabilities who rely on services like Bolt for independence
✅ More Ride Requests – Increase your chances of getting trips by serving a wider range of passengers
Stay tuned for the official launch where we will be sharing more information on Bolt Assist. For now, please let us know if you would like to sign up to these categories. By signing up for these categories, you are not just earning more, you are helping riders who depend on accessible transport to get to work, medical appointments, and daily activities with ease and dignity.
If you are interested in signing up, fill out our quick registration form today, and we’ll contact you 🚀
🌙 Ramadan Snack Packs
Happy Ramadan to those of you who will be celebrating 🌙
Starting Friday 28 February, between 12 and 4 p.m. according to hub opening days, grab your daily snack bag & water at your nearest driver hub to recharge after fasting (London, Manchester, Birmingham, Bristol, Nottingham). Please also check for any scheduled closures.
First come, first served, so be early!
Hubs Address and Opening Times:
London: 175 Long Ln, London SE1 4GT, Opening times: Mon-Fri 9:30 am–1 pm, 2–4 pm
Please check other Hubs addresses and Opening times here: https://linktr.ee/bolthubsuk
Happy Ramadan!
⚖️ Compliance reminders for all drivers
You can only accept private hire bookings from a licensed operator. Plying for hire poses a serious safety risk as you are not insured for the duration of a trip, it also means that there is no record of the trip or vehicle if an incident occurs. This can result in a fine, conviction, and the loss of your private hire driver's licence.
Approaching people to offer your transport services is considered an offence.
Passengers can only pay for trips via the Bolt App. Bolt will take serious action against private hire drivers who request any cash payments from passengers.
📋 Enjoyed the newsletter?
Click here to let us know what you thought about this month’s newsletter and what other topics you’d like to see covered in future newsletters
For your reference please keep the following information handy:
Bolt driver support phone number is +44 808 168 9314 or you can contact us directly using the messaging feature in the Bolt Driver app
The Bolt Driver Portal can be used to log in to your Bolt Driver account or upload any documents
Thank you for your support! 💚
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