Bolt Driver Newsletter May 2024
Bolt Driver Newsletter May 2024
Embedded Files
Welcome to the Bolt Driver Newsletter! Every month we will update you with the latest news, developments and changes to help you earn more, stay safe, and make the most out of your Bolt Driver App. This month's focus will be on Greater Manchester, but there is still something for everyone!
💸 Early cashout
Withdraw your earnings whenever you need them for a 50p flat fee. We usually send them to your bank account within 15 minutes of your request.
All you need to do is tap "Request cashout" in the Balance section of the Bolt Driver app.
Please note that you can request an early cashout maximum once a day. Also, to use this service, you must complete at least 25 rides.
🧽 How to request a cleaning fee
If a passenger makes a mess in your vehicle that is significant enough to require professional cleaning or they damage the vehicle, please ensure you do not confirm the price at the end of trip.
Report a problem with the price, and select “passenger made a mess or damage”. When prompted please attach three clear photos, with timestamps, of the mess created by the passenger.
When submitting the photos it is recommended to have a close-up photo and a zoomed out photo to show the mess in its entirety.
After submitting the photos, provide details about the ride, where and when it occurred and write a short description of how the mess was created.
You can proceed to have the mess cleaned. Please ensure you request a receipt with the following:
The name and details of the car cleaning company
The date
The services provided (i.e. car-cleaning) and the cost of service.
After all of the above has been submitted, Bolt will process your request to see if you are eligible for compensation.
🐝 Where is best to earn in Manchester?
The busy streets of Manchester offer plenty of opportunities for drivers to make money. Transport hubs like Manchester Airport and train stations such as Manchester Piccadilly, Manchester Victoria, and Manchester Oxford Road always offer a steady flow of passengers searching for a Bolt!
Other areas throughout Manchester City Centre, Salford and towards University Accommodation in Fallowfield are bustling with activity and keep drivers busy. No matter where you're in Greater Manchester, there's always an opportunity to earn with Bolt!
🕵🏻♂️ Lost-and-found guide to Manchester and surrounding councils
If you cannot return the lost property to your passenger and your licensing authority is Manchester City, Bury, Bolton, Oldham, Tameside, Trafford, or Salford, please contact support and drop the item off at the Bolt Driver Hub in Manchester within 24 hours.
If you cannot return the lost property to your passenger and your licensing authority is Stockport, Rochdale, or Wigan, please contact support and drop the item off at the nearest police station within 24 hours.
📍Where is the Driver Hub in Manchester?
Our Driver Hub is at Clockwise, Linley House, Dickinson Street, Manchester, M1 4LF.
What3Words: potato.video.gifts
Open Tuesday to Thursday from 9:30 a.m. to 4.30 p.m.
You can drop off the items forgotten by passengers Monday to Friday from 9 a.m. to 5 p.m.
Please be mindful of parking charges when attending
Join the club!
Stay updated with the latest news from Bolt, connect with fellow drivers in your area, and participate in exciting giveaways.
⚖️ Compliance reminder to all drivers
When waiting for a booking, avoid high footfall areas, busy venues, and hackney ranks. Compliance with road traffic orders is essential.
Always remember to do a thorough vehicle check before accepting an order. Keep your car in top shape, ensuring all required signage and plates are correctly positioned, as per your vehicle licence conditions.
For your reference please keep the following information handy:
Bolt driver support phone number is +44 808 168 9314 or you can contact us directly using the messaging feature in the Bolt Driver app
The Bolt Driver Portal can be used to log in to your Bolt Driver account or upload any documents
Thank you for your support! 💚
Report abuse