Address book - Distribution lists

A new user always comes with one default address book (distribution list). The idea behind this is to encurage you to only use one Address book for all your needs. Selections from the address book is then made using labels or variables.

With a distribution list you can send SMS, emails and faxes to a predefined group of members.

The members-list is managed on the web and is a part of your toolbox where you have the possibility to add, save, remove or block certain members.

A member can be a mobile number, an email address or a fax number. By using different prefixes you can access more functionalty for your address books recipients, such as text2voice.

You can send to the group directly from your toolbox, your email or via SMS.

Unsubscribe is added as default when sending SMS via a distribution list. However this feature is optional and can be turned off.

Use your default address book

When you have logged in you can access your default address book by clicking on the hamburger menu

And then go to Address Book, there you can add members as well as delete and block members.

There is also a simple send function in your address book. To use

Icons

Choose address type (mobile number for only SMS etc)

Type the number in the field and click save.

Optional:

After the address put a semi-colon and then the members name, it can be used to send personalized messages or to simplify administration.

Add members in bulk by using an Exel sheet

After you have uploaded a excel using the Browse button the dialog will show you a prewiev of the first rows and all columns.

Select your address type.

Sort your columns with the correct values/properties

If your excel have a header row make sure to check the box, otherwise leave it empty.

For each of the columns that you whish to upload you must choose one of the following values; Address, Name or Property.

Choose Address for the column with the number or email that you will send your message to.

Choose Name for the column with your contacts (member) name.

Property is then used for all other columns that you add.

- Later on you can then search for the Properties (the data under the excel header row value) and make a selection based on that result. In the case shown above I can search for TellusTalk AB.

You can use the Address property for multiple address columns if you choose to list the address types in sepparate columns.

Our system does not allow duplicates, therefore you do not have to worry about adding a specific address twice.

Add Label

Click the add label icon and enter the label you wish to add, repeat this for all new labels.

Assign label to member

Ceck the box of the member, click add label

Choose among existing labels, click update.

Delete member

You can also send a simple message directly from the address book, however we recommend using the Toolbox Send function instead to access all the features.

Create a distribution list

However, it is still possible to create and thus adding more address books (distribution lists).

After you have logged in to your Toolbox, click Distribution lists under the heading ''Resources'' in the left menu.

- Click Create Distribution List

- Provide the distribution list with a name and click Create in the box that appears. Also choose the default address type.

(The distribution list name will appear first in the SMS between two stars as default, you can change that and the display name in the settings. )

- You will receive a confirmation that the distribution list has been created, what name you have given it and its assigned email address.

(Using the email address given to the distribution list you can send an SMS to all members of the list. Your email address must be registered

as an Author in the distribution list.)

Create a distribution list with opt-in

Make sure to be logged on to your Toolbox.

Click on Distribution lists found below the Resources heading in the left menu.

- Click on Available mailing lists with notification via SMS.

If you lack the available mailing lists, please contact the administrator of the account or the TellusTalk Support Team

(call +46 8 509 126 00 or send an email to sales@tellustalk.com) Read more.

Create a distribution list for sending email

Make sure to be logged in to your personal toolbox.

Then click Distribution lists under the heading Resources in the left menu.

- Click Create Distribution List

- Provide the distribution list with a name and click Create in the box that appears. Also choose the default address type.

- You will receive a confirmation that the distribution list is created, what name you have given it and its assigned email address.

(Using the email address given to the distribution list you can send an SMS to all members of the list. Your email address must be registered

as an Author on the distribution list.)

Email recipients will receive the email you sent with the same formatting. All pictures fonts and spacings will be kept.

When sending email using the distribution list a link for unsubscribing and subscribing will be added.

A link for reading the email in your browser will also be added.

You can also send a question in the mailing. All answers will be sent to an email address of your choice. Logged in to the Toolbox you can see a

summary of the answers.

Distribution List menu

If you click on the blue arrow to the left of the name of the list you will get the following menu and a grey Dashboard field*:

- Members, the numbers / addresses that receive mailings from the list. Here you can also add, block and delete members.

- Authors, the numbers / addresses that are authorized to start mailing to list members.

- Officials, the numbers / addresses that receive incoming messages / replies from members of the distribution list or simply shall supervise it.

- Log, find all transactions sent to and from the list.

- Statistics, you can find the distribution list statistics. Delivered and failed messages sorted by day, week or month

- Access, here you can choose which users who can administer the list. (Which users will see the list in their toolbox.)

*Dashboard - grey field

- Friendly name, the name of the list.

- Language, choose the default language for the list.

- Notes, write comments that only list owner / administrators can see.

- Delete, here you can delete the list.

- Distribution List, change settings on the distribution list.

Tip

- If you want to send a message to many recipients, it is sufficient to register all recipients (email addresses and mobile numbers) as members.

- Do you want all members to be able to send messages to each other. Everyone needs to be registered as Members, Contributors and Recipients.

- You can register mobile phone numbers as well as email addresses as Members, Contributors and Recipients.

Guide: tips and tricks for SMS-marketing

Set your list:

Members

To add members, click on Members in the menu.

Click Add new members at the top of the page.

In the view that opens, there are two input options. Add numbers manually or upload numbers from an Excel document.

Follow the instructions in each box.

Please note that this module needs the same structure for each line. This means that if you upload columns for number and name, there can be no empty cells. Each line must have both number and name.

A number can only be registered one time.

Note that if you want the mobile number to be followed by the name of the recipient, write the name after the number separated by a semicolon (;).

Click Save.

When you enter the number, it is optional to enter the country code, if not the standard country code of the account will be used.

If you want to see the members of a list, click Show members. Remember to save your changes!

Authors

To verify email addresses and mobile numbers with the right to send messages to the distribution list, register them as Authors in the Distribution list menu. By default the email address associated with the Toolbox is set as the Author.

Recipients

A Recipient receives all messages sent to a distribution list. You can add extra recipients to a distribution list. Add them by clicking on Recipients in the distribution list menu.

Tip! If you write "sender" as a recipient, answers will only be sent to the Author who has sent a message to the distribution list.

Send a message to the distribution list

To send a message to the distribution list, click SEND in the left menu in of your toolbox. Then follow this instruction (you can also send an email to mailing list , look at the bottom of the view, a blue link , enter the email address that apply to that specific mailing list).

Write your message in the field under Message Body.

Please note that for SMS sending we have a STOP function enabled by default. This gives the recipient an opportunity to unsubscribe from unwanted mailings. This feature can be disabled. With the STOP function enabled our system manages the removal for you and you need to devote a minimum of time administrating the mailing list.

To save the settings for sending the mailing list (choice of Originator and whether STOP must be activated or not) send a test message.

Note that the message is generally not saved after it is sent , so it is always good to copy it before clicking the Send button.

When you are satisfied with the message, please check the button above Send to all (members of the list). Then click Submit.

You can also post to the list by sending an email to the list address.

If necessary, you can also schedule a mailing to your mailing list.