When authentic photos can not be used or are not approved then illustrations should be used. There should be a balance of photos and illustrations used without one outweighing the other.
For example, if we are showing a great customer quote and want to have a personal element then a custom true to form avatar will be created for that individual if a photo can not be attained.
The style of illustration should be flat. This is so that we can avoid being cartoony (silly) and evoke a feeling of helpfulness, friendliness, and an overall stress-free feeling.
ICON
Our icons will be used to identify information and be consistent in all instances. Font Awesome will be used on site, platform, and in all collateral made.
Icons can also be used to add a visual representation to bullet points. Decorative icons can be created to show specific human elements or complex points.