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Get the Help You Need:
Get the Help You Need:
If you've ever struggled with your mental health - or are currently struggling - you're not alone. About 3 out of 4 employees have at some point struggled with an issue that affected or continues to affect their mental health.
Stigma surrounding mental health can create a detrimental barrier to accessing care, treatment and help. We believe very strongly in removing that stigma, supporting our employees, and providing resources to create a culture that promotes mental health advocacy.
We wanted to provide this page as a resource guide for ways to get treatment and support. This list is not exhaustive - if you are looking for additional resources, please reach out to the People Ops team. Most of our resources are compatible for Aetna's insurance. If you do not have Aetna's insurance or are looking for different resources, UNUM.
We know costs can sometimes be a barrier. If costs are a concern for you in seeking care for your mental health, there are several ways we can help. There are also several free resources listed below, such as connecting with a free counselor through our Employee Assistance Program.
Navigating Aetna Member portal
Navigating Aetna Member portal
Aetna
Aetna
If you selected insurance and don't know where to start looking this is a simple walk through of how to navigate the site for your provider needs. Also, you are able to check to see if you current medical provider is in network.
Homepage - Aetna.mp4Do you just need somewhere easy to start?
Do you just need somewhere easy to start?
Employee Assistance Program (EAP)
Employee Assistance Program (EAP)
Aetna provides 6 confidential consultations and counseling to help address grief or loss, personal or workplace concerns, legal assistance and financial coaching. These are 6 sessions per issue. All you have to do is call (888)238-6232, have your insurance info ready, and you can speak with a licensed counselor 24/7 for absolutely no charge at all. Also, you can visit their website, at resourcesforliving.com.
Username: Levelset
PW: EAP
If you did not select medical insurance or have used all of your 6 sessions through Aetna, you have the option to use UNUM's EAP program. This program is just as robust as Aetna's but you have 3 counseling sessions available to you. Providers can sometimes join more than one network and you would have the possibility to keep the same provider for Aetna and UNUM. Best practice would be to ask if it's something they do.
These counselors are available to talk to you about anything, from grief, depression, anxiety, isolation, stress management, even legal and financial questions. The calls are completely confidential, and all you have to provide is your name, birth date, address, and some insurance information. If requested, they can usually make referrals to a more long term provider outside of the Employee Assistance Program.
Do you need fast and urgent support or intervention?
Do you need fast and urgent support or intervention?
Crisis Intervention Options
Crisis Intervention Options
If you or someone you know is in suicidal crisis or emotional distress, get emergency help right away. The National Suicide Prevention Lifeline offers 24/7 support through an online chat called Lifeline Chat. You can also call 1-800-273-8255 or 1-800-799-4889 (TTY) for support. Contact the lifeline for 24/7, free and confidential support and crisis intervention.
The Crisis Text Line is a free resource available 24/7 to help you connect with a crisis counselor. Text “Home” to 741741.
If you feel that you or a loved one are experiencing signs of addiction, call the confidential Substance Use Treatment Locator helpline at 800-662-HELP (4357) TTY: 800-487-4889 to get 24/7 support and guidance on treatment options and coverage.
If you or someone you know are affected by domestic violence, call the National Domestic Violence Hotline for crisis intervention, information and referrals to local services at 800-799-7233, TTY 800-787-3224. Text "Start" at 88788
*No insurance needed
Would you like to use a free stress and anxiety management app? Try K Health
Would you like to use a free stress and anxiety management app? Try K Health
K Health
K Health
Looking for a stress and anxiety management app? You can use K Health and start their symptom checker that's completely free and anonymous—100% of your information is private and protected. If you want to chat with a clinician, your results will help them get you care fast.
They have to fantastic health guides that you can search through our comprehensive index of health guides about common symptoms, conditions, medications, and treatments—all written by expert doctors.
K Health, starting at $12 a month for unlimited visits or you can pay $23 each visit gives you access to board-certified doctors 24/7 and you don't need medical insurance. Personal mental health coaching with allies trained in behavior change, mindfulness, motivation, and more. These coaches offer support and guidance base on what works for you through private 1:1 messaging.
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