Asking for IT Help

WL Research Computing Assistance

For all WL research computing needs and on-site assistance, please follow the steps below:

1. Primary Contact:
   Reach out to Seraphim McGann at seraphim.mcgann@yale.edu for assistance.

2. Backup Contact:
   If Seraphim is unavailable, please contact the backup team at itsteam1@yale.edu.
   Note: Emailing this address will automatically generate a ticket in the tracking system.