Ticket benefits

Assigning your tickets

To assign your tickets, follow this link. Please enter the email address that your tickets have been assigned to (Ticket manager). Your partner success manager will have communicated this email address to you if it is different from the one you provided in your onboarding survey.

When you enter the email address, you will receive an email containing the link to your personal ticket dashboard. For security purposes, this link will expire after 48 hours. (Please allow up to 24 hours for the link to arrive in your inbox.)

Once you have followed the link, you will see your ticket package under ‘My orders’. By clicking ‘Manage tickets’, you will be able to assign your tickets.

In the ticket dashboard you can:

• View your ticket status

• Check your ticket details

• Edit your ticket details

• Transfer your ticket to someone else*

• Grant access to company scanning mode

• Create your personal profile

The deadline for assigning tickets is November 10.

We recommend that you allocate all your tickets as soon as possible. Early allocation of tickets will allow you and your colleagues to create your Web Summit attendee profile and start networking with other attendees.

Please note that any staff working at your booth (not involved in build, load-in or load-out) should be allocated one of your Partner tickets.

Company scanning mode

Your organization's ticket manager will have the option to assign a company scanning mode to your team members.
Company scanning mode should only be granted to your internal employees, as all leads collected via company scanning mode will be accessible by everyone from your organization that has this feature. 

More information about this functionality can be found here in our lead generation section.

Ticket dashboard icons

See below for the various icons that you'll notice on your ticket dashboard and their meanings. 

Visa support

We do not engage directly with any embassy but, in order to support your visa application, you can request a letter from us confirming that you have a ticket to attend Web Summit. 

To do this, you must log in to your attendee profile. You will need your ticket reference, which can be found in your confirmation email or on your ticket dashboard. 

After you sign in, click on your profile picture in the top right corner. Click ‘Request invitation letter’ on the drop-down menu. You will be prompted to fill in your personal information, including your passport number and date of birth. Click ‘Apply’ to save your details.

You will then receive a PDF letter by email to the email address associated with your ticket.

Please note: You can only apply for this letter once, so it is vital you enter your full information correctly.

Here you can consult the list of countries that do not require visa to enter Portugal.

Purchasing additional tickets with a discount code

Your partnership package includes a discount code for any additional general attendee tickets you may want to purchase. This discount code applies to the price of a general attendee ticket at the time of purchase. Please email your Partner Success Manager for a discount code. If you are planning on placing a bulk/group order let us know. 

Please note:

• You can share your discount with your closed network only.

• This code can be shared through a newsletter or your client list.

• This code cannot be shared on any social network pages.