Departments
The Care Navigation Program offers two unique shifting experiences for our Care Navigators. Learn more below!
Shifts Available:
Monday - Friday: 8:30am-12:30pm & 12:15pm-4:15pm
2 scholars per shift
Saturday - Sunday: 8:30am-12:30pm & 1:00pm-5:00pm
1 scholar per shift
Location: Fourth floor of the Sister Francis Dunn Building
Department Coordinator: Bricia Zuniga
sjodcn@copehealthscholars.org
Case Management
Students will have the opportunity to:
Assist Patient Care Coordinators (PCCs) with the delivery of Important Message (IM) Letters for Medicare eligible patients within 48 hours of their anticipated discharge from St. Joseph
Access patient medical records to create Durable Medical Equipment (DME) packets in addition to delivery of DME to patients prior to their discharge
Schedule follow-up appointments for patients with their Primary Care Physicians (PCPs), specialists, or the Transitional Medical Clinic (TMC) following their discharge
Arrange transport for patients (i.e. Care Ambulance Services)
Learn more about the discharge process
Quality Excellence
Students will have the opportunity to:
Develop sought-after skills in Quality, Safety, Epidemiology, Risk, Analytics, and Patient Experience
Work hands-on with senior leaders in healthcare
Lead healthcare improvement projects
Earn the "Speak Up for Quality and Safety" certification endorsed by Providence St. Joseph Hospital at the end of the program
Shifting Information:
Shift times & days vary due to a number of factors, including students' availability and project.
Location: Fourth floor of the Sister Francis Dunn Building
Department Coordinator: Jacob Hopkins
sjoqep@copehealthscholars.org