No one ever intends for a guest to get injured but accidents do happen. In the event a guest is injured whether it be a slip and fall, a chemical process gone wrong, or a nick to their ear, a guest injury form should be filled out and submitted by the salon manager. Any witnesses to the incident should also provide statements. If you have any questions regarding an injury to a guest please reach out to HR immediately. No injury is too small. 

All documentation should be completed as soon as possible following the incident so the information is fresh and accurate. A guest injury form should be filled out and all witness statements collected from the salon manager. Once submitted HR will report the incident to JUUT's insurance company. The guest can expect someone from JUUT's insurance company to be in touch with them regarding the incident.

PLEASE USE THE GUEST INJURY FORM FOUND ON THE MANAGER PORTAL.