UserCrowd Review: A Simple Usability Testing Platform That Pays

UserCrowd is a usability testing platform that allows everyday internet users to get paid for sharing their opinions on websites, apps, and digital designs. Whether you're a seasoned tester or a total beginner, UserCrowd offers an easy entry into the world of micro usability testing—a method increasingly used by designers and developers to improve user experience (UX).

Originally known as UsabilityHub, UserCrowd has gained a reputation for being one of the most accessible user testing platforms out there.

What Is UserCrowd?

UserCrowd is a remote usability testing platform that pays users to complete short feedback tasks. These tasks often involve:

• Reviewing a website’s design or layout

• Choosing between multiple options in an A/B test

• Giving feedback on logos, icons, or app interfaces

• Answering quick surveys

Each task is designed to help companies and developers understand how real users perceive their product before launching it to a wider audience.

How It Works

The process is simple:

1. Sign up as a tester on usercrowd.com

2. Complete a short onboarding survey

3. Wait for test invites to be sent via email

4. Participate in micro usability tests

5. Earn credits for each completed task

6. Cash out via PayPal once your balance hits $10

Each test typically takes less than a minute or two to complete and pays anywhere from $0.10 to $0.50, depending on complexity.

Personal Experience With UserCrowd

One reviewer who joined UserCrowd a few years ago shared that they completed around 11 tasks and earned $30.60 on the platform. Most tasks were simple website reviews, similar to platforms like Enroll.

After a long period without activity, the platform recently sent them an email announcing the introduction of more advanced tasks—including:

• Live website reviews

• Webcam and microphone-based recordings

• Speaking your thoughts out loud while navigating a site

This signals that UserCrowd is expanding into moderated usability testing, where users provide real-time feedback via video, making it more immersive than before.

While the number of available tests can be inconsistent, this re-engagement email reminded the user about the platform and sparked renewed interest.

Payments and Payout Process

• Minimum payout threshold: $10

• Payment method: PayPal only

• Payout frequency: Once requested, payouts can take up to 30 days to arrive

• Payments are made in USD

It’s important to note that you don’t get tasks every day. The availability depends on your demographic profile, location, and how many clients are requesting testers at any given time.

Pros of Using UserCrowd

✅ Simple and beginner-friendly
✅ No experience required
✅ Short, easy tasks
✅ Accessible from most countries
✅ Rated system (5-star ratings increase your chances of getting more tasks)
✅ Passive – just wait for email invites

Cons of UserCrowd

❌ Inconsistent task availability
❌ Low per-task pay
❌ Requires $10 minimum to withdraw
❌ Long payout processing time (up to 30 days)
❌ Tasks can be infrequent, especially for users outside the U.S.

Who Can Join?

UserCrowd is available globally, and anyone with:

• A PayPal account

• A reliable internet connection

• A basic understanding of English
  can sign up and start earning.

It is especially suitable for people looking to make a little extra cash on the side, not as a full-time income.

Final Thoughts

UserCrowd is a legitimate and low-barrier platform for anyone interested in earning small amounts of money by giving quick feedback. While you shouldn’t expect a steady flow of income or tasks every day, it’s a great way to get started with user testing and maybe even build toward working on more advanced platforms like UserTesting, PlaybookUX, or Testbirds.

With the recent update about live website reviews and recorded opinion-based tasks, UserCrowd may be evolving into something more interactive and profitable. Keep an eye on your email for invites, and make sure your PayPal is ready.