"Hi, (Client Name), this is (Agent Name) with "Auto Boutique" reaching out regarding your recent inquiry for the (vehicle of interest). "

"Thank you, for clarifying your interest in this vehicle. At this time it is going through our intake process to be reviewed by our team to make sure safety and mechanical features meet standards before we allow sale to our community. We value our clients and want to make sure the vehicle we provide is adequate. If you would like I can monitor this vehicle or assist you in reviewing other options?"

Why is it listed then?

"Details are immediately transferred to us for majority of our vehicles upon purchase. Traditionally the service process does not take long. If you would like I can monitor this vehicle or assist you in reviewing other options?"

If the client agrees to have the vehicle monitored:

"I will be sending you a text for you to reply "Yes" to so I am able to provide you updates periodically. Please know though I am monitoring this vehicle it does not secure the vehicle for you and I will do my best to alert of its availability. If something else catches your interest while we wait please do not hesitate to reach out to me."

Pressure for details:

"As the vehicle is currently going through this service process I do not personal have acces or the final report as of yet to confidentially disclose details. If you would like I can monitor this vehicle or assist you in reviewing other options?"

Our units go quick so it is not a surprise if a client calls in on unit that has already sold. Arbitrated vehicles should be advised tot he client that the unit was sold. Arbitrated vehicles mean they did not pass inspection and we sent it back to the initial seller we purchased the vehicle from.

"Reviewing the details here unfortunately the vehicle is no longer available. No worries, though as I can certainly assist you in your vehicle search. Are you open minded to looking into something else? Is there specific criteria you are trying to adhere to ?"

Why is it listed then?

" Our facility is very fast paced and our units tend to sell quickly because of our pricing. We do our best to update our vehicle listings as quickly as possible. Would you like for me to assist you in finding something similar today?"

"At this time the vehicle is on a formal reserve for a client that is looking to proceed with closing on the vehicle. I can keep an eye on it for you in case they do not close but, would love to assist you in finding something that is more readily available as I have over 200 cars on the lot. I am sure we can help find you the right one."

Why is it listed then?

"As the sale has not finalized our system has not registered to remove the vehicle listing. We apologize for any confusion but, I can still certainly assist you in locating out of our over 200 available vehicles another unit. Would you like that?"

"The vehicle was recently purchased and is making its way to our facility. Upon arrival it will be reviewed by our mechanics to make sure the vehicle is good to go before being detailed and photographed. If you would like I can monitor this vehicle or assist you in reviewing other options?"

Why is it listed then?

Rebuttal #1

"Details are immediately transferred to us for majority of our vehicles upon purchase. We do our best to change pictures to stock photos or mark them call for price so clients are able focus on the right units. If you would like to share with me what you are shopping for I can review several we do have to offer.

Rebuttal #2

"I appreciate your concern on the vehicle listing. We like to post right away updates on future expected inventory as our vehicles are very fast paced and we like to be upfront of options that may become available. "