BDR follow-up is essential for the success of any business. The quicker you follow-up, the higher your chances are of closing the deal with ideal customers. According to one research study, about 78% of customers prefer to buy from a business that responds to their queries first.

Following up with your customers helps improve their overall experience with your company. You might even solve problems before they become an issue. For example, if you communicate with your customers even after a sale is made, you will be able to deal with any problems they had with your products quickly.

Frontline: Day 1, Day 2, Day 3, Day 5,Day 7,Day 9,Day 10

Service Confirm Monitor: Day 1, Day 3, Day 6, Day 9, Day 10, Day 15

Service Request/ Complaint Call: 24 hours

Appointment: Evening Prior, Day Of 2hrs prior/first thing, 1/2 hour past time set if late, next day if reschedule or did not purchase

SATURDAY & SUNDAY REVIEW DEPARTMENT HOURS IF CLOSED EXPECT CALLBACK MONDAY TRANSFER TO VOICEMAIL/POST CALLBACK

*Don't Make Promises You Won't Keep*