Our Service Department is the first to see the vehicle upon arrival. They inspect and make sure it meets safety/mechanical standards so we are able to sell it to our community.

Their job is all about making the product look great for the customer.

Some cars prior to arrival have sat for weeks or months before coming to us to be sold. That means they’ve endured months of rain, snow, and other bad weather conditions.

As a dealership photographer, their job is to take images of vehicles to support online sales efforts. This role often involves taking pictures of new inventory, selecting which photographs to use online, and participating in other work at the dealership as needed.

The lot technicians prepare vehicles for there appointment and return cars to their place after test drives.

When new inventory comes in, they park it in the correct spot.

Parking well is a huge asset to dealerships. It affects the professional appearance of the business.

Group of employees that are the voice of the dealership answering inbound and making outbound calls for the dealership. They are responsible for identifying and securing new sales leads, and maintaining client relationships.

Finance Writers are the bridge between the BDC department and Finance Managers. They are responsible for assisting leads interested in pre-approvals and hard applications to secure loans for their potential purchases prior to visiting the dealership.

A pleasant, smiling face greeting the customers.

Their job is to facilitate the buyer’s journey.

Does the person want to see a salesperson now? Do they want a specific sales employee to work with them?

The front face of the car dealership is the salespeople. They’re the ones you expect to see in the showroom. It’s their job to sell you a car.

The salespeople must know everything about their product. To sell it well, they must also be personable and persuasive.

After deciding to buy a car from a salesperson, the client is handed off to a finance manager.

Their job is to up-sell other products and services and get the financial paperwork done.

At the end of the day, dealerships are businesses and businesses exist to make money. A car dealership accounting department is responsible for those funds and keeps track of all money coming in and going out.

An automotive title clerk is responsible for processing and filing paperwork to establish or transfer the ownership of a motor vehicle.