X-ALL Macros

Hello Customer first name,

Thank you for your interest in X-ALL Cleaning Products!

X-ALL is designed to cut through stains and buildup without the hassle of scrubbing. We are committed to providing high-tech, quality, rigorously tested products to help you maintain a clean and healthy home.

Our products are perfect for removing mold, bacteria, and grime from all the hard-to-clean places like dishwashers, garbage disposals, washing machines, showers, tubs, toilets, and more.

If you’d like to learn more or check our products, you may do so by visiting our website: https://x-all.com/ 

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Hello Customer first name,

Thank you for reaching out!

We’re happy to offer free shipping on all orders over $75 within the US. For orders under $75, shipping costs will be calculated at checkout based on your location and the size of your order.

Feel free to reach out if you have any further questions or need assistance with your order!

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Hi Customer first name,

Thank you for reaching out!

Make cleaning easier with the X-ALL Power Scrubber and its range of versatile attachments:

• Stiff Bristle Brush: Perfect for tough scrubbing on various surfaces. Keep spares handy to ensure you’re always ready for the next cleaning task.

• Cone Shaped Brush: Reach tight corners and crevices with ease. Get our 2-piece Cone Head set for optimal cleaning in hard-to-reach areas.

• Large Brush Head: Clean large areas like floors and garage doors quickly and efficiently, saving you time and effort.

• Steel Brush Head: Tackle stubborn rust and grime, especially on BBQ grills. For best results, pair it with our X-ALL Multi-Purpose Spray.

• Sponge Head Kit: Ideal for smooth surfaces like dishes and countertops, making your kitchen shine with minimal effort.

• Extra Power Scrubber: Lightweight, cordless, and rechargeable—perfect for anywhere, anytime cleaning.

Ready to make cleaning effortless? Visit https://x-all.com/ to explore these attachments and get the best deals on X-ALL products!

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Hi Customer first name,

Thanks for reaching out. We’re really sorry to hear that the X-ALL Power Scrubber didn’t work as you expected. We understand how frustrating that can be.

We appreciate your feedback and will use it to make our products better. If there's anything specific you'd like to discuss or need help with, just let us know.

Thanks for giving us a shot, and we hope to do better next time!

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Hi Customer first name,

Thank you for reaching out! I’m sorry to hear that the X-ALL Toilet Cleaner didn’t meet your expectations. I can understand how disappointing that can be.

We truly value your feedback and will use it to improve our products. If there’s anything specific you’d like to discuss or any assistance you need, please don’t hesitate to let us know.

Thanks for your support, and we hope to do better in the future!

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Hi Customer first name,

Thank you for your message. I’m sorry to hear that the X-ALL Tank Tablets didn’t perform as you hoped. I know that can be really frustrating.

We appreciate your input and will certainly use it to enhance our products. If there’s anything specific you’d like to discuss or if you need any help, just let us know!

Thanks for trying us out, and we hope to improve your experience next time!

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Hi Customer first name,

Thank you for getting in touch. We regret to hear that the X-ALL Dishwasher Cleaner didn’t meet your expectations. We understand how disappointing this can be.

Your feedback is valuable to us and will be used to improve our products. If there's anything specific you'd like to address or need assistance with, please feel free to inform us.

We appreciate you trying our product, and we aim to improve in the future!

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Hi Customer first name,

Thanks for reaching out. We’re really sorry to hear that the X-ALL Multipurpose Spray didn’t work as you expected. We understand how frustrating that can be.

We appreciate your feedback and will use it to make our products better. If there's anything specific you'd like to discuss or need help with, just let us know.

Thanks for giving us a shot, and we hope to do better next time!

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Hi Customer first name,

Thanks for reaching out. We’re really sorry to hear that the X-ALL Washing Machine Tablets didn’t work as you expected. We understand how frustrating that can be.

We appreciate your feedback and will use it to make our products better. If there's anything specific you'd like to discuss or need help with, just let us know.

Thanks for giving us a shot, and we hope to do better next time!

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Thank you for contacting us. We’re here to ensure your return process is smooth and clearly communicated.

Please follow the steps below to proceed:

- Pack your return: Carefully pack the item(s) you’re returning. Items must be unused, unopened, and in their original packaging, including all manuals and inserts.

- Ship to the return address below:

X-ALL

6507 Harney Rd

Tampa, FL 33610

USA

Please ensure the package is postmarked within 14 calendar days of this message. We recommend using a trackable shipping service, as return shipping is your responsibility.

Refund Breakdown:

• Original Purchase Amount: $[Total]

• Less Used items amount: $[XX.XX]

• Less Shipping: $[XX.XX]

• Less Reprocessing Fee: $4.95

• Total Refund Issued: $[XX.XX]

We have successfully processed your refund. Your order number [xxxxx] is your refund reference number. Your bank may take up to 10 business days to reflect the credit.

For more information about our return policy, you can visit our website: https://x-all.com/pages/return-policy

If there’s anything else I can assist you with, please don’t hesitate to let me know.

Hi Customer first name,

Thank you for updating us on the status of your return. We understand that you've sent back the product but it hasn't yet been marked as "warehouse complete" by our fulfillment center.

To assist you further and expedite your refund, could you please provide us with proof of shipment? This can be in the form of a tracking number or a shipping receipt that clearly shows the date of shipment and the tracking details.

Once we receive your proof of shipment, we will be able to proceed with processing your refund promptly.

Thank you for your patience and cooperation.

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Hi Customer first name,

Thank you for contacting us about your order. We understand you’d like to cancel the extra items in your purchase, but before we proceed, we want to share a few reasons why keeping them could be a smart choice:

• Added Value: These additional items are available at a great price and can enhance your original purchase. They also make fantastic gifts as the holidays approach!

• Special Discounts: By keeping these items, you’re maximizing your savings with our promotional offers.

• Increased Convenience: Having extra products can provide flexibility—one for your home and another for your loved ones. Plus, it saves you the hassle of placing another order later on.

We’re happy to hold your order temporarily while you think it over. Please let us know your decision at your earliest convenience. Feel free to reach out if you have any questions or need more information!

Thank you for considering this option. We look forward to hearing from you soon!

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Hi Customer first name,

Thank you for reaching out! We’re sorry to hear you’d like to cancel your order. Before we proceed, we’d like to offer you the option to modify your order instead—whether that means changing items, adjusting quantities, or updating your delivery address. Our goal is to make sure you’re completely satisfied with your purchase.

We also want to remind you that you received a special discounted price on your order, which may not be available later. With the holidays approaching, having these items on hand could be very helpful for your preparations and gatherings.

If you’d like to make any changes, just reply to this email with the details, and we’ll take care of it right away. If you still prefer to cancel, just let us know, and we’ll proceed accordingly.

Thank you for your understanding, and we look forward to hearing from you soon!

Best,

Hannah Fields, Customer Service Representative

X-All LLC

Hi Customer first name,

Our products are shipped from the USA. We take pride in providing top-notch products to keep your home impeccably clean.

Feel free to reach out if you have any other questions or need assistance!

Best,

Hannah Fields, Customer Service Representative

X-All LLC