Splash Spotless Macros

Hi {Customer first name},

Thanks for reaching out. Splash Spotless is a safe and professional-grade washing machine cleaner like no other. Through the use of chemical surfactants, this product descales washing machines and eliminates bacteria, mold, and odors.

It’s in an easy-use septic-safe tablet with 6 use supply in each box!

Splash Spotless works on all washing machines, front-load and top load and can extend your washing machine life for years.

I hope this helps! Let me know if there’s anything else I can assist you with.

Best,

Elizabeth Baker | Customer Service Representative

Splash Spotless

Hi {Customer first name},

Thanks for reaching out! Using our Splash Spotless is as simple as 1, 2, 3!

1. Place Tablet in Washer

Be sure to remove clothes from the washer first!

2. Use HOT Water

Run the machine on the hottest and longest cycle.

3. Repeat Monthly

For best results and to prevent future build-up, use it once a month!

So easy right? Hope this helps! If you need any assistance, don’t hesitate to reach out again!

Best,

Elizabeth Baker | Customer Service Representative

Splash Spotless

Hi {Customer first name},

Thanks for reaching out and for sharing an interest in purchasing our Splash Spotless! The cost would vary depending on the deal you choose to purchase however, we are having a 50% off discount promo right now so the price starts at $19.95 (already discounted!).

Should you wish to view our complete product listings or purchase one, you may do so by visiting our website: https://splashspotless.com/wash/checkout.php?

Let me know if there’s anything else I can assist you with!

Best,

Elizabeth Baker | Customer Service Representative

Hi {Customer first name},

Thanks for reaching out! We’re sorry to hear that you’re not satisfied with our product and/or the product is not working the way it's supposed to.

We do stand by our guarantee policy and take pride in our excellent customer service. We've gone ahead and refunded you 50% of the cost for your Splash Spotless. You should see the refund posted back to your account within 3-10 business days.

Let me know if there’s anything else I can assist you with!

Best,

Elizabeth Baker | Customer Service Representative

Hi {Customer first name}!

Thanks for reaching out! We’re sorry to hear that you’re not satisfied with our product and/or the product is not working the way it's supposed to.

We do stand by our guarantee policy and take pride in our excellent customer service. We've gone ahead and refunded you 50% of the cost for your Splash Spotless. You should see the refund posted back to your account within 3-10 business days.

Let me know if there’s anything else I can assist you with!

Best,

Elizabeth Baker | Customer Service Representative

Hi {Customer first name},

Thank you for getting in touch with us regarding your desire to cancel your recent Splash Spotless order. We understand that circumstances can change, and we're here to guide you through the next steps.

We've reviewed your request and found that your order has already been shipped. While we're unable to cancel orders that are in transit, you still have options available under our return policy.

To proceed with returning your order for a refund, we kindly ask you to refer to our detailed return policy on our website. You can view the complete return policy here: https://www.splashspotless.com/wash/return-policy.php

Please note, our policy includes important information about the conditions for returns, the timeframe within which returns must be initiated, and any associated fees.

Thank you for your understanding and cooperation. We look forward to assisting you further.

Best,

Elizabeth Baker | Customer Service Representative

Splash Spotless

Hi {Customer first name},

Thank you for reaching out to us. We understand your concerns regarding the return process and the associated processing fee of $4.95.

As per our return policy, the processing fee is a necessary part of handling returns to ensure efficient service and product quality management for all our customers. This policy applies to all returns, and we are unable to waive this fee.

To proceed with a refund, it is essential to return the product. We can only issue refunds for unused products that are returned according to our return policy guidelines.

For a detailed overview of our return process, please visit our policy page: https://www.splashspotless.com/wash/return-policy.php

Best,

Elizabeth Baker | Customer Service Representative

Splash Spotless

Hi {Customer first name},

Thank you for updating us on the status of your return. We understand that you've sent back the product but it hasn't yet been marked as "warehouse complete" by our fulfillment center.

To assist you further and expedite your refund, could you please provide us with proof of shipment? This can be in the form of a tracking number or a shipping receipt that clearly shows the date of shipment and the tracking details.

Once we receive your proof of shipment, we will be able to proceed with processing your refund promptly.

Best,

Elizabeth Baker | Customer Service Representative

Splash Spotless

Hi {Customer first name},

Thank you for reaching out to us. We're here to assist you with your return process. We've received your request to return items from your order, and we'd like to ensure the process is as smooth as possible for you.

To proceed with your return, please confirm the specific products from your order that are unused and unopened.

Once we have this information, we will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on where and how to send your return package. Please remember, the items must be in their original condition, including packaging, to be eligible for a refund.

Please note, a return shipping cost and a $8.95 return processing and restocking fee will be deducted from your refund. We aim to process refunds within 10 business days of receiving your return, depending on your financial institution.

Please be aware that our return policy, as outlined on our website, allows for returns within 30 days of the delivery date.

If more than 30 days have elapsed since your purchase’s delivery, we, unfortunately, cannot offer a refund or exchange.

For further details on our return policy, you can refer to our website: https://www.splashspotless.com/wash/return-policy.php

Best,

Elizabeth Baker | Customer Service Representative

Splash Spotless

Hi {Customer first name},

Thank you for getting in touch with us regarding your desire to return a product from your recent purchase.

We understand that sometimes, it takes time to decide whether a product meets your expectations. However, as per our return policy, we can only accept returns for unused and unopened products within 30 days from the date of delivery. Since your request falls outside this period, we regret to inform you that we're unable to authorize a return or exchange for your item(s).

For further details on our return policy, you can refer to our website: https://www.splashspotless.com/wash/return-policy.php

Best,

Elizabeth Baker | Customer Service Representative

Splash Spotless

Hi {Customer first name},

Thank you for bringing your concerns to our attention. At Splash Spotless, customer satisfaction is our top priority, and we're truly sorry to hear that your experience did not meet your expectations. We understand the importance of ensuring you feel valued and heard.

We've reviewed your situation, and while our policy typically requires the return of unused products for a refund, we recognize the unique circumstances you've shared with us. In light of your dissatisfaction, we're willing to make a one-time exception to our standard process.

As a gesture of goodwill, we can offer a refund for one of the Splash Spotless box, assuming that only one unit has been opened and used. We hope this demonstrates our commitment to your satisfaction and resolves any concerns you may have had.

Should you decide to return the other unused products, we would be more than happy to process refunds for those as well, upon their receipt and confirmation that they are unopened and in their original condition. Please let us know if you would like to proceed with this option, and we will provide you with a Return Merchandise Authorization (RMA) number along with detailed instructions for the return.

To accept this offer and for us to expedite the refund for the one unit, please confirm by replying to this email.

For more details on our return policy, please visit https://www.splashspotless.com/wash/return-policy.php

Best,

Elizabeth Baker | Customer Service Representative

Splash Spotless

Hi {Customer first name},

Thank you for reaching out!

We completely understand your interest in returning the product; however, we’d like to share why you might want to consider keeping the Splash Washing Machine Cleaner.

This product offers far more than just its ability to clean washers and dishwashers. Splash Washing Machine Cleaner is versatile enough to be used as an all-purpose cleaner, making it a helpful tool for tackling various cleaning tasks around your home. Whether it's for cleaning bathroom tiles or addressing tough stains on different surfaces, it’s designed to simplify many household cleaning challenges.

By keeping the Splash Washing Machine Cleaner, you’ll have a reliable solution for routine washer maintenance as well as a go-to cleaner for unexpected messes. Plus, it's an efficient way to ensure your appliances stay fresh and in top condition, minimizing buildup and odors with ease.

If you don’t think you’ll need it for yourself, this product could make a thoughtful gift for someone else. Many of our customers have found it to be a practical and well-received gift.

Please note that this was a one-time shipment, so there will be no further charges or deliveries unless you choose to order again in the future.

We hope you’ll consider giving the Splash Washing Machine Cleaner a try. Should you have any questions or need assistance, please feel free to reach out.

Thank you for considering our suggestion!

Best regards,

Elizabeth Baker | Customer Service Representative

Splash Spotless

Hi {Customer first name},

Thank you for reaching out!

We completely understand your interest in returning the product; however, we’d like to share why you might want to consider keeping the Splash Washing Machine Cleaner.

This product offers far more than just its ability to clean washers and dishwashers. Splash Washing Machine Cleaner is versatile enough to be used as an all-purpose cleaner, making it a helpful tool for tackling various cleaning tasks around your home. Whether it's for cleaning bathroom tiles or addressing tough stains on different surfaces, it’s designed to simplify many household cleaning challenges.

By keeping the Splash Washing Machine Cleaner, you’ll have a reliable solution for routine washer maintenance as well as a go-to cleaner for unexpected messes. Plus, it's an efficient way to ensure your appliances stay fresh and in top condition, minimizing buildup and odors with ease.

If you don’t think you’ll need it for yourself, this product could make a thoughtful gift for someone else. Many of our customers have found it to be a practical and well-received gift.

Please note that this was a one-time shipment, so there will be no further charges or deliveries unless you choose to order again in the future.

We hope you’ll consider giving the Splash Washing Machine Cleaner a try. Should you have any questions or need assistance, please feel free to reach out.

Thank you for considering our suggestion!

Best regards,

Elizabeth Baker | Customer Service Representative

Splash Spotless