Horizon Direct     Macros

Hi {Customer first name},

We have canceled your subscription and refunded your money. You should see your refund in 1-10 business days depending on your bank. Thank you for contacting us and giving us a chance to make this right!

Best,

Elizabeth Baker, Customer Service Representative

Horizon Direct LLC

Hi {Customer first name},

Thanks for reaching out. Horizon Direct deals is a membership service that is available to customers who shop with certain online products. If you have signed up for Horizon Direct through one of our partners (in your case the Splash Foaming Toilet Cleaner) you should have received an email with your signup and membership info from support@hrzndirect.com.

This service allows you to save between 40-60% at thousands of restaurants around the United States for delivery or Dine-In and you get your first month of subscription with Horizon Direct, free!

For the Ultra-low price of only $39.95, you will be able to save hundreds of dollars at your favorite stores. These discounts make up for the monthly cost within the first 2 exclusive coupons you use! To get more information on the best deals available for you in your area, visit https://www.hrzndirect.com

Hope this explains it.

Let me know if you'd like to continue with the  30-days free trial or stop the subscription.

Looking forward to hearing from you soon!

Best,

Elizabeth Baker, Customer Service Representative

Horizon Direct LLC

Hi {Customer first name}!

We have canceled your subscription. Thank you for contacting us and giving us a chance to make this right!

Best,

Elizabeth Baker, Customer Service Representative

Horizon Direct LLC

Hi {Customer first name},

Thanks for reaching out.

Horizon Direct is a membership service offered to customers who purchase certain online products, such as Splash Foaming Toilet Cleaner. Please note that we have previously sent an email containing your signup and membership information from support@hrzndirect.com.

As part of the Horizon Direct membership, you are entitled to savings of between 40-60% at thousands of restaurants across the United States for both delivery and dine-in options. Additionally, you received your first month of subscription with Horizon Direct for free.

The subscription fee for Horizon Direct is only $39.95 per month, providing you with significant savings at your favorite stores. These discounts can easily cover the monthly cost within the first two exclusive coupons you use. For more information on the best deals available in your area, please visit https://www.hrzndirect.com.

Furthermore, our records confirm that your subscription has been terminated and refunded. You will not incur any further charges going forward.

If you have any further questions or require assistance, please feel free to reach out to us.

Best,

Elizabeth Baker, Customer Service Representative

Hi {Customer first name},

Thanks for reaching out. Horizon Direct deals is a membership service that is available to customers who shop with certain online products. If you have signed up for Horizon Direct through one of our partners (in your case, Glabrous Skin) you should have received an email with your signup and membership info from support@hrzndirect.com

This service allows you to save between 40-60% at thousands of restaurants around the United States for delivery or Dine-In and you get your first month of subscription with Horizon Direct, free!

For the Ultra-low price of only $39.95, you will be able to save hundreds of dollars at your favorite stores. These discounts make up for the monthly cost within the first 2 exclusive coupons you use! To get more information on the best deals available for you in your area, visit https://www.hrzndirect.com

Hope this explains it.

Let me know if you'd like to continue with the  30-days free trial or stop the subscription.

Best,

Elizabeth Baker, Customer Service Representative

Horizon Direct LLC

Hi {Customer first name},

Thank you for reaching out. We sincerely apologize for any inconvenience this may have caused.

We would like to clarify that we did not sell your information to Horizon Direct. Instead, during your purchase, you were offered a free trial of Horizon Direct and a discounted item called the "Splash Foaming Cleaner Sample Pack." Your information was used solely to facilitate this offer and was not sold to any third party.

If you require further information or wish to cancel this subscription, please contact Horizon Direct at support@hrzndirect.com or call +1-877-595-6382 between 5:00 AM and 10:40 PM Pacific Standard Time.

Let me know if there’s anything else I can assist you with!

Best,

Cecilia Jones, Customer Service Representative

Hi {Customer first name},

Thank you for reaching out. We sincerely apologize for any confusion caused.

Please note that Horizon Direct is a separate company from Splash Foaming Cleaner. While Horizon Direct may have been included as part of your purchase with them, it does not automatically indicate a recurring order with Splash Foam. Your membership with us originated from obtaining an item during your purchase with them.

We hope this clarifies the situation. Let me know if there’s anything else I can assist you with!

Best,

Elizabeth Baker, Customer Service Representative

Hi {Customer first name},

We sincerely apologize for the confusion caused.

Upon reviewing our records, it appears that your membership of Horizon Direct has been terminated and refunded. However, it seems that the recent charge of (sub&save amount) is related to a recurring order from the initial purchase of (the product).

To address this concern, we kindly advise contacting Splash Foam Spray directly at support@splashfoamspray.com or by calling +1 866 647 2278. They will be able to provide you with further assistance and clarification regarding the charge.

We apologize for any inconvenience this may have caused and appreciate your understanding.

Please don't hesitate to reach out if you have any further questions or require assistance.

Best,

Elizabeth Baker, Customer Service Representative

Hi {Customer first name},

We sincerely apologize for the inconvenience.

We understand your frustration and apologize for any confusion. Please be assured that the account was not created without your consent. It was offered as part of a promotion with a discounted item, which you chose to avail yourself of. This discount was available through our Horizon Direct Membership, and the offer details were clearly explained on the same page where the promotion was presented.

Additionally, we have sent you an email with your signup and membership information. Please note that we have also processed the cancellation and refund of your membership as requested.

If you have any further questions or require additional assistance, please do not hesitate to contact us.

Best,

Elizabeth Baker, Customer Service Representative

Hi {Customer first name},

For your log-in details, please visit https://www.hrzndirect.com/. Under find your subscription, enter your full name and email address. It will then verify your active subscription and direct you to a page to get the login code that will give you access to your account.

Hope this helps.

Let me know if there’s anything else I can assist you with!

 Best,

 Elizabeth Baker, Customer Service Representative

Hi {Customer first name},

Thank you for reaching out. We sincerely apologize for any confusion caused.

Please note that Horizon Direct is a separate company from Splash Foaming Cleaner. While Horizon Direct may have been included as part of your purchase with them, it does not automatically indicate a recurring order with Splash Foam. Your membership with us originated from obtaining an item during your purchase with them.

We hope this clarifies the situation. Let me know if there’s anything else I can assist you with!

Best,

Elizabeth Baker, Customer Service Representative

Hi {Customer first name},

We sincerely apologize for the inconvenience.

We have successfully processed the refunds for the previous subscription fees, as per your request.You should see your refund in 1-10 business days depending on your bank.

Thank you for contacting us and giving us a chance to make this right!

Best,

Elizabeth Baker, Customer Service Representative