Soji Bamboo Macros

Hi Customer first name,

Thanks for reaching out. Soji Bamboo is an organic, all-natural rechargeable charcoal air purifier that lasts up to 2 years.

It works great to treat and prevent airborne mold. It can also be used in removing bad odors at the source (not just covering it up). It also has a precise odor removal; studies have shown that it can even remove formaldehyde from the air!

Lastly, Soji Bamboo is safe for pets unlike most air fresheners and purifiers!

I hope this helps! Let me know if there’s anything else I can assist you with.

Best,

Karen Johnson, Customer Service Representative

Soji Bamboo LLC 

Hi Customer first name,

Thanks for reaching out! Here’s how to use Soji Bamboo Purifying Bag:

1. Set it anywhere you want

The thousands of absorbent pores in charcoal make it ideal for grabbing onto particles and holding onto them – it attracts bad odors to it like a magnetic sponge!

2. Check it after 30 days

After 30 days check the bag – you should notice that it weighs significantly more! That’s how you know it worked to absorb odors and impurities in the air. Now place the bag in a sunny spot outdoors and let the sun’s UV light recharge the bags for up to 8 hours.

3. Set it all over again!

After recharging, your bag is good to go! Simply set it again to where you want and repeat it up to 24 times.

For particularly heavy odors, your bag may lose efficiency after 12 uses. If the bag fails to become lighter after a UV charge, then the bag could be losing efficiency.

Hope this helps! If you need any assistance, don’t hesitate to reach out again!

Best,

Karen Johnson, Customer Service Representative

Soji Bamboo LLC

Hi Customer first name,

Thanks for reaching out and for sharing an interest in purchasing our Soji Bamboo purifying bag! The cost would vary depending on the deal you choose to purchase however, we are having a 50% off discount promo right now so the price starts at $39.99. The $39.99 comes in with 2 Soji Bamboo purifying bags PLUS 1 free!

Should you wish to view our complete product listings or purchase one, you may do so by visiting our website: https://www.sojibamboo.com/fresh/?AFID=GOOGLE&SID=FRESH

Let me know if there’s anything else I can assist you with!

All the best,

Karen Johnson, Customer Service Representative

Soji Bamboo LLC

Hi Customer first name,

Thanks for reaching out. I understand you’d like to return your Soji Bamboo purifying bags in exchange for a refund. We want to make this process as smooth as possible.

Would you mind letting us know why you'd like to return your item? This helps us improve our products and future customer experiences.

We look forward to assisting you further!

Best,

Karen Johnson, Customer Service Representative

Soji Bamboo LLC

Hi Customer first name,

Thanks for reaching out! We’re sorry to hear that you’re not satisfied with our product and/or the product is not working the way it's supposed to.

We do stand by our guarantee policy and take pride in our excellent customer service. We've gone ahead and refunded you 50% of your Soji Bamboo Purifying bag order. Keep the product as there's no need to return it to us. You should see the refund posted back to your account within 3-10 business days.

Let me know if there’s anything else I can assist you with!

Best,

Karen Johnson, Customer Service Representative

Soji Bamboo LLC

Hi Customer first name,

Thanks for reaching out! We’re sorry to hear that you’re not satisfied with our product and/or the product is not working the way it's supposed to.

We do stand by our guarantee policy and take pride in our excellent customer service. We've gone ahead and refunded you the cost your Soji Bamboo Purifying bag order. Keep the product as there's no need to return it to us. You should see the refund posted back to your account within 3-10 business days.

Let me know if there’s anything else I can assist you with!

Best,

Karen Johnson | Customer Service Representative

Soji Bamboo LLC

Hi Customer first name,

Thanks for reaching out! We’re sorry to hear that you’re not satisfied with our product and/or the product is not working the way it's supposed to.

We do stand by our guarantee policy and take pride in our excellent customer service. We've gone ahead and refunded you the cost of your Soji Bamboo Purifying bag in full. You should see the refund posted back to your account within 3-10 business days.

Let me know if there’s anything else I can assist you with!

Best,

Karen Johnson, Customer Service Representative

Soji Bamboo LLC