CSR Webtools & Other Links

Shiphero

https://shiphero.com/

Gorgias

https://horizondirect.gorgias.com/login 

Sticky

https://my.sticky.io/home  

Macro Library

https://docs.google.com/spreadsheets/d/1gKl-eZq9QQ468VNilZq8m_JS87gYy90yfDBbY-axepk/edit#gid=1358119917

Shiphero/Shipment Escalation sheet:

https://docs.google.com/spreadsheets/d/1vXNCJry2iFqJaF3DVAmQXUM3NcNoOLreOGDW_jUQNEw/edit#gid=1757257488 

Refund follow up (Beyond TAT) Escalation sheet:

https://docs.google.com/spreadsheets/d/1e93ydbpPOt_ucH8DabDwfa65AqheLpcXAysfgfdVVYA/edit#gid=0 

Paypal Tracking link Processing - Admin Task :

https://docs.google.com/spreadsheets/d/1naFRueG7Z439fYIXaJ2gGpXSQV5PmxroNhDjhjExP8k/edit#gid=0 

Outbound Leads Sheet:

https://docs.google.com/spreadsheets/d/1UyNT6EMKRoScNePjHIu_FrbrkY5wHc8pvkcOJvtVT0A/edit#gid=1694116384 

CSR Suggestion Box (NEW):

https://forms.gle/oWtJ2n5usub41S9DA 

Employee Morale Survey:

https://form.jotform.com/213135578062454