Best Breath (BB01) - What is Best Breath and what does it do?
Hi {Customer first name},
Thanks for reaching out. Best Breath is a probiotic mint engineered by a dentist that works to re-introduce important oral bacteria into the mouth and rebalance breath and oral health. Just like taking probiotics for digestion, probiotics can also benefit the mouth!
It eliminates nasty breath in less than 30 seconds. Each bottle contains a month's supply of Best Breath and works amazing for all ages and oral regimes. Lastly, it’s made in the US and 100% vegan and cruelty-free!
I hope this helps! Let me know if there’s anything else I can assist you with.
Best,
Olivia Brown, Customer Service Representative
Best Breath
Best Breath (BB02) - How does it work?
Hi {Customer first name},
Thanks for reaching out! Here’s how to use Best Breath Probiotics:
1. Get Ready
Simply pop a mint out of the container.
2. Suck or Chew
We recommend sucking the minty-refreshing Best Breath for optimal results to ensure it coats the entire mouth.
3. Done!
The oral probiotics in Best Breath will thrive in the mouth and combat any nasty-breath causing bacteria. Now behold the magical feeling of clean breath!
Hope this helps! If you need any assistance, don’t hesitate to reach out again!
Best,
Olivia Brown, Customer Service Representative
Best Breath
Best Breath (BB03) - How much does it cost?
Hi {Customer first name}!
Thanks for reaching out and for sharing an interest in purchasing our Best Breath! The cost would vary depending on the deal you choose to purchase however, we are having a 50% off discount promo right now so the price starts at $19.95 (already discounted!).
Should you wish to view our complete product listings or purchase one, you may do so by visiting our website: https://bestbreath.com/atlas/checkout.php
Let me know if there’s anything else I can assist you with!
All the best,
Olivia Brown, Customer Service Representative
Best Breath (BB04) - Return Inquiry
Hi {Customer first name},
Thanks for reaching out. I understand you’d like to return your Best Breath in exchange for a refund. We want to make this process as smooth as possible.
Would you mind letting us know why you'd like to return your item? This helps us improve our products and future customer experiences.
We look forward to assisting you further!
Best,
Olivia Brown, Customer Service Representative
Best Breath LLC
Best Breath (BB05) - Product not working/ineffective
Hi {Customer first name},
Thanks for reaching out! We’re sorry to hear that you’re not satisfied with our product and/or the product is not working the way it's supposed to.
We do stand by our guarantee policy and take pride in our excellent customer service. We've gone ahead and refunded you 50% of the cost for your Best Breath. You should see the refund posted back to your account within 3-10 business days.
Let me know if there’s anything else I can assist you with!
Best,
Olivia Brown, Customer Service Representative
Best Breath (BB06) - Best Breath Ingredients & Where it's made
Hi {Customer first name},
Thanks for reaching out! Best Breath is made and manufactured in the United States.
Best Breath’s main ingredients are Xylitol, Dicalcium Phosphate, Inulin, Stearic Acid, natural Spearmint flavouring, and natural Peppermint flavouring.
Hope this helps! Let us know if there’s anything else we can assist you with.
Best,
Olivia Brown, Customer Service Representative
Negative (BestBreath) - FB02
Hi {Customer first name},
We're sorry to hear about your dissatisfaction with our product. While most of our customers do not have an issue with its use, we do understand that this may not be the case for all. We pride ourselves on our Customer Support Team so should you need further assistance, feel free to get in touch with us! You can email us at support@bestbreath.com or call us at +1 833-914-9866 every day between 5 AM to 7 PM Pacific Standard Time.
Thank you and have a good day!
Best,
Olivia Brown, Customer Service Representative
BB - Cancel Order but already shipped (Return Offer)
Hi {Customer first name},
Thank you for getting in touch with us regarding your desire to cancel your recent Best Breath order. We understand that circumstances can change, and we're here to guide you through the next steps.
We've reviewed your request and found that your order has already been shipped. While we're unable to cancel orders that are in transit, you still have options available under our return policy.
To proceed with returning your order for a refund, we kindly ask you to refer to our detailed return policy on our website. You can view the complete return policy here: https://www.buybbreath.com/shipping-returns
Please note, our policy includes important information about the conditions for returns, the timeframe within which returns must be initiated, and any associated fees.
Thank you for your understanding and cooperation. We look forward to assisting you further.
All the best,
Olivia Brown, Customer Service Representative
BB - Return Refusal (Doesn't want to pay $4.95 fee)
Hi {Customer first name},
Thank you for reaching out to us. We understand your concerns regarding the return process and the associated processing fee of $4.95.
As per our return policy, the processing fee is a necessary part of handling returns to ensure efficient service and product quality management for all our customers. This policy applies to all returns, and we are unable to waive this fee.
To proceed with a refund, it is essential to return the product. We can only issue refunds for unused products that are returned according to our return policy guidelines.
For a detailed overview of our return process, please visit our policy page: https://www.buybbreath.com/return-policy.php
All the best,
Olivia Brown, Customer Service Representative
BB - Return Refund Follow-up (No proof of return)
Hi {Customer first name},
Thank you for updating us on the status of your return. We understand that you've sent back the product but it hasn't yet been marked as "warehouse complete" by our fulfillment center.
To assist you further and expedite your refund, could you please provide us with proof of shipment? This can be in the form of a tracking number or a shipping receipt that clearly shows the date of shipment and the tracking details.
Once we receive your proof of shipment, we will be able to proceed with processing your refund promptly.
All the best,
Olivia Brown, Customer Service Representative
BB - Return (Within 30 Days)
Hi {Customer first name},
Thank you for reaching out to us. We're here to assist you with your return process. We've received your request to return items from your order, and we'd like to ensure the process is as smooth as possible for you.
To proceed with your return, please confirm the specific products from your order that are unused and unopened.
Once we have this information, we will provide you with a Return Merchandise Authorization (RMA) number and detailed instructions on where and how to send your return package. Please remember, the items must be in their original condition, including packaging, to be eligible for a refund.
Please note, a return shipping cost and a $8.95 return processing and restocking fee will be deducted from your refund. We aim to process refunds within 10 business days of receiving your return, depending on your financial institution.
Please be aware that our return policy, as outlined on our website, allows for returns within 30 days of the delivery date.
If more than 30 days have elapsed since your purchase’s delivery, we, unfortunately, cannot offer a refund or exchange.
For further details on our return policy, you can refer to our website: https://www.buybbreath.com/return-policy.php
All the best,
Olivia Brown, Customer Service Representative
BB - Return (Beyond 30 Days)
Hi {Customer first name},
Thank you for getting in touch with us regarding your desire to return a product from your recent purchase.
We understand that sometimes, it takes time to decide whether a product meets your expectations. However, as per our return policy, we can only accept returns for unused and unopened products within 30 days from the date of delivery. Since your request falls outside this period, we regret to inform you that we're unable to authorize a return or exchange for your item(s).
For further details on our return policy, you can refer to our website:https://www.buybbreath.com/return-policy.php
All the best,
Olivia Brown, Customer Service Representative
BB - Return (Possible Chargeback - Partial Refund Offer)
Hi {Customer first name},
Thank you for bringing your concerns to our attention. At Best Breath, customer satisfaction is our top priority, and we're truly sorry to hear that your experience did not meet your expectations. We understand the importance of ensuring you feel valued and heard.
We've reviewed your situation, and while our policy typically requires the return of unused products for a refund, we recognize the unique circumstances you've shared with us. In light of your dissatisfaction, we're willing to make a one-time exception to our standard process.
As a gesture of goodwill, we can offer a refund for one of the Best Breath bottles, assuming that only one unit has been opened and used. We hope this demonstrates our commitment to your satisfaction and resolves any concerns you may have had.
Should you decide to return the other unused products, we would be more than happy to process refunds for those as well, upon their receipt and confirmation that they are unopened and in their original condition. Please let us know if you would like to proceed with this option, and we will provide you with a Return Merchandise Authorization (RMA) number along with detailed instructions for the return.
To accept this offer and for us to expedite the refund for the one unit, please confirm by replying to this email.
For more details on our return policy, please visithttps://www.buybbreath.com/return-policy.php
All the best,
Olivia Brown, Customer Service Representative
BB – Return Save
Hi {Customer first name},
Thank you for reaching out.
We understand that you’re considering returning your Best Breath Oral Probiotic, and we’d like to provide some insights into why keeping it might be a valuable choice.
Best Breath uses natural probiotics to promote a balanced environment in both your mouth and gut, effectively targeting the harmful bacteria that cause bad breath. This unique formulation helps maintain fresh breath while also delivering the overall health benefits associated with probiotics.
The small, portable bottle is designed for your convenience, making it easy to carry with you and integrate seamlessly into your daily routine, whether at home or on the go. This means you can enjoy the confidence of fresh breath anytime, anywhere.
Additionally, Best Breath is crafted from all-natural ingredients and probiotics that are safe, vegan, and suitable for all ages. It’s a versatile product that fits well into various oral care routines and contributes positively to your overall wellness.
If you find that you do not need the product for yourself, it could also make a thoughtful gift for someone who might benefit from its fresh breath and health-promoting properties.
We believe that Best Breath offers a range of benefits that can enhance your oral health and daily comfort. If you have any further questions or need additional assistance, please don’t hesitate to contact us. We’re here to ensure your satisfaction and support your decision.
Thank you for considering these advantages, and we hope you decide to keep Best Breath.
Best,
Olivia Brown, Customer Service Representative
Best Breath
BB – Return Save
Hi {Customer first name},
Thank you for reaching out.
We understand that you’re considering returning your Best Breath Oral Probiotic, and we’d like to provide some insights into why keeping it might be a valuable choice.
Best Breath uses natural probiotics to promote a balanced environment in both your mouth and gut, effectively targeting the harmful bacteria that cause bad breath. This unique formulation helps maintain fresh breath while also delivering the overall health benefits associated with probiotics.
The small, portable bottle is designed for your convenience, making it easy to carry with you and integrate seamlessly into your daily routine, whether at home or on the go. This means you can enjoy the confidence of fresh breath anytime, anywhere.
Additionally, Best Breath is crafted from all-natural ingredients and probiotics that are safe, vegan, and suitable for all ages. It’s a versatile product that fits well into various oral care routines and contributes positively to your overall wellness.
If you find that you do not need the product for yourself, it could also make a thoughtful gift for someone who might benefit from its fresh breath and health-promoting properties.
We believe that Best Breath offers a range of benefits that can enhance your oral health and daily comfort. If you have any further questions or need additional assistance, please don’t hesitate to contact us. We’re here to ensure your satisfaction and support your decision.
Thank you for considering these advantages, and we hope you decide to keep Best Breath.
Best,
Olivia Brown, Customer Service Representative
Best Breath