PB - Cancel Order but already shipped (Return Offer)
Hi Customer first name,
Thank you for getting in touch with us regarding your desire to cancel your recent Pee Buster order. We understand that circumstances can change, and we're here to guide you through the next steps.
We've reviewed your request and found that your order has already been shipped. While we're unable to cancel orders that are in transit, you still have options available under our return policy.
To proceed with returning your order for a refund, we kindly ask you to refer to our detailed return policy on our website. This policy outlines the necessary steps to return your product once it arrives, including how to obtain a Return Merchandise Authorization (RMA) number, which is essential for processing your return.
You can view the complete return policy here: https://www.peebuster.com/pet/return-policy.php
Please note, our policy includes important information about the conditions for returns, the timeframe within which returns must be initiated, and any associated fees.
Thank you for your understanding and cooperation. We appreciate your business and look forward to assisting you further.
Best,
Cecilia Jones, Customer Service Representative
Pee Buster LLC