Splash Foam Spray Macros

Hi {Customer first name},

Thanks for reaching out. Splash Foam Spray is a powerful surfactant cleaning technology that cleans ovens, glass, porcelain, even polished wood!

It’s also environmentally friendly, less packaging and waste with no harsh smells, pet-safe, and child safe.

You can get 6 months worth of cleaning, for a fraction of the cost!

I hope this helps! Let me know if there’s anything else I can assist you with.

Best,

Matilda Roberts, Customer Service Representative

Splash Foam Spray

Hi {Customer first name},

Thanks for reaching out! Here’s how to use Splash Foam Spray: 

1. Shake

Simply drop a tablet into your bottle of warm water and shake it so it is evenly diluted (make sure you don’t overfill the bottle).

2. Spray

Spray the surface you want clean. Let it sit longer (up to 10 minutes) for tougher grease.

3. Wipe!

Take a paper towel or a reusable cloth and wipe!

So easy right? Hope this helps! If you need any assistance, don’t hesitate to reach out again!

Best,

Matilda Roberts, Customer Service Representative

Splash Foam Spray

Hi {Customer first name},

Thanks for reaching out and for sharing an interest in purchasing our Splash Foam Spray! The cost would vary depending on the deal you choose to purchase however, we are having a 50% off discount promo right now so the price starts at $19.95 (already discounted!).

Should you wish to view our complete product listings or purchase one, you may do so by visiting our website: https://splashfoamspray.com/clean/checkout.php

Let me know if there’s anything else I can assist you with!

All the best,

Matilda Roberts, Customer Service Representative

Hi {Customer first name},

Thanks for reaching out! We’re sorry to hear that you’re not satisfied with our product and/or the product is not working the way it's supposed to.

We do stand by our guarantee policy and take pride in our excellent customer service. We've gone ahead and refunded you 50% of the cost for your Splash Foam Spray. You should see the refund posted back to your account within 3-10 business days.

Let me know if there’s anything else I can assist you with!

Best,

Matilda Roberts, Customer Service Representative

Hi {Customer first name},

Thank you for getting in touch with us regarding your desire to cancel your recent Splash Foam Spray order. We understand that circumstances can change, and we're here to guide you through the next steps.

We've reviewed your request and found that your order has already been shipped. While we're unable to cancel orders that are in transit, you still have options available under our return policy.

To proceed with returning your order for a refund, we kindly ask you to refer to our detailed return policy on our website. You can view the complete return policy here:https://www.splashfoamspray.com/shipping-returns

Please note, our policy includes important information about the conditions for returns, the timeframe within which returns must be initiated, and any associated fees.

Thank you for your understanding and cooperation. We look forward to assisting you further.

Best,

Matilda Roberts, Customer Service Representative

Splash Foam Spray

Hi {Customer first name},

Thank you for reaching out to us. We understand your concerns regarding the return process and the associated processing fee of $4.95.

As per our return policy, the processing fee is a necessary part of handling returns to ensure efficient service and product quality management for all our customers. This policy applies to all returns, and we are unable to waive this fee.

To proceed with a refund, it is essential to return the product. We can only issue refunds for unused products that are returned according to our return policy guidelines.

For a detailed overview of our return process, please visit our policy page: https://www.splashfoamspray.com/shipping-returns

Best,

Matilda Roberts, Customer Service Representative

Splash Foam Spray

Hi {Customer first name},

Thank you for updating us on the status of your return. We understand that you've sent back the product but it hasn't yet been marked as "warehouse complete" by our fulfillment center.

To assist you further and expedite your refund, could you please provide us with proof of shipment? This can be in the form of a tracking number or a shipping receipt that clearly shows the date of shipment and the tracking details.

Once we receive your proof of shipment, we will be able to proceed with processing your refund promptly.

Best,

Matilda Roberts, Customer Service Representative

Splash Foam Spray

Hi {Customer first name},

Thank you for contacting us. We’re here to ensure your return process is smooth and clearly communicated.

Please follow the steps below to proceed:

- Pack your return: Carefully pack the item(s) you’re returning. Items must be unused, unopened, and in their original packaging, including all manuals and inserts.

- Ship to the return address below:

SPLASH FOAM SPRAY

6507 Harney Rd

Tampa, FL 33610

USA

Please ensure the package is postmarked within 14 calendar days of this message. We recommend using a trackable shipping service, as return shipping is your responsibility.

Refund Breakdown:

• Original Purchase Amount: $[Total]

• Less Used items amount: $[XX.XX]

• Less Shipping: $[XX.XX]

• Less Reprocessing Fee: $4.95

• Total Refund Issued: $[XX.XX]

We have successfully processed your refund. Your order number [xxxxx] is your refund reference number. Your bank may take up to 10 business days to reflect the credit.

For further details on our return policy, you can refer to our website:https://www.splashfoamspray.com/shipping-returns

If there’s anything else I can assist you with, please don’t hesitate to let me know.

Best,

Matilda Roberts, Customer Service Representative

Splash Foam Spray

Hello Customer first name,

Thank you for getting in touch with us regarding your desire to return a product from your recent purchase.

We understand that sometimes, it takes time to decide whether a product meets your expectations. However, as per our return policy, we can only accept returns for unused and unopened products within 30 days from the date of delivery. Since your request falls outside this period, we regret to inform you that we're unable to authorize a return or exchange for your item(s).

For further details on our return policy, you can refer to our website: https://www.splashfoamspray.com/shipping-returns

Best,

Matilda Roberts, Customer Service Representative

Splash Foam Spray

Hi {Customer first name},

Thank you for bringing your concerns to our attention. At Splash Foam Spray, customer satisfaction is our top priority, and we're truly sorry to hear that your experience did not meet your expectations. We understand the importance of ensuring you feel valued and heard.

We've reviewed your situation, and while our policy typically requires the return of unused products for a refund, we recognize the unique circumstances you've shared with us. In light of your dissatisfaction, we're willing to make a one-time exception to our standard process.

As a gesture of goodwill, we can offer a refund for one of the Splash Foam Spray packs, assuming that only one unit has been opened and used. We hope this demonstrates our commitment to your satisfaction and resolves any concerns you may have had.

Should you decide to return the other unused products, we would be more than happy to process refunds for those as well, upon their receipt and confirmation that they are unopened and in their original condition. Please let us know if you would like to proceed with this option, and we will provide you with a Return Merchandise Authorization (RMA) number along with detailed instructions for the return.

To accept this offer and for us to expedite the refund for the one unit, please confirm by replying to this email.

For more details on our return policy, please visit https://splashfoamspray.com/clean/return-policy.php

Best,

Matilda Roberts, Customer Service Representative

Splash Foam Spray

Hi {Customer first name},

Thanks for reaching out!

We’re sorry to learn that our product did not meet your needs.

Could you please provide more details about the specific issue you encountered with the product? We would appreciate it if you could explain the precise problem you faced, as it would help us better understand the root cause and provide appropriate assistance.

This information will also help us improve our products and services in the future and ensure that we are meeting the needs of our customers.

Looking forward to hearing from you!

Best,

Matilda Roberts, Customer Service Representative

Splash Foam Spray

Hi {Customer first name},

Thanks for reaching out!

I'm sorry to learn that the product didn't meet your expectations in cleaning your oven. It's worth noting that water volume can vary in different locations, and sometimes, adjusting the amount of water used might enhance the cleaning effect.

You may try the following steps:

1. Adjust the water amount according to your specific water volume to create a thicker solution.

2. Allow the product to sit for a little longer, ideally around 10-20 minutes, especially if you're dealing with tougher stains.

3. Consider adding 1-2 tablespoons of vinegar to the water before placing the tablet. This can help prepare the water for proper foaming, enhancing the cleaning effectiveness and aiding in stain removal.

If, despite numerous attempts, you are still not seeing any results, kindly let us know.

Best,

Matilda Roberts, Customer Service Representative

Splash Foam Spray

Hi Customer first name,

Thanks for reaching out! We understand that you no longer need the product, however, we’d like to suggest considering keeping the Splash Foam Spray. 

Splash Foam Spray has a wide range of uses beyond what you might have originally anticipated. It works effectively as an all-purpose cleaner, making it great for a variety of surfaces and tasks around your home. From tackling kitchen grease to cleaning bathroom tiles, it is designed to handle many cleaning challenges. 

By keeping the Splash Foam Spray, you could simplify your cleaning routine and have a handy solution for unexpected messes. 

Additionally, if you prefer not to keep it for yourself, it could make a great gift for someone who might find it beneficial. Rest assured, this is a one-time shipment, so you won’t receive any further charges or shipments from us unless you place another order. 

If you decide to give it a try and find it useful, that would be fantastic! If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for considering our suggestion.

Best,

Matilda Roberts, Customer Service Representative

Splash Foam Spray