Staff

Welcome to staff! Below you will find guides to using Smith's supported digital tools for remote work and information on how to remotely access specialized campus software.  If you need additional assistance, select the Request Help button below.

Supported Tools for Remote Work

The tools highlighted below are a select list of those most commonly used by Smith staff for working remotely. For a complete list of all supported tools, documentation, and FAQs, please visit our Supported Tools page. To access the information, simply select the name of the software or the drop-down menu on the right.

Campus Phones

While you won’t have your desk phone at home, you can access your work phone remotely. Simply call 413-585-2074, then follow the prompts to access your mailbox.

To make calls on behalf of the college while you’re working remotely, you have several options.

Poll Everywhere

Poll Everywhere is a web-based tool that allows you to capture instant feedback in a variety of forms. It can be used in remote classes, virtual meetings, events, and more. Smith has a campus-wide license.

Workday

Workday is Smith's system for managing human resources, payroll, student employment, finance, and budget information.

Remote Access to Specialized Campus Software

Smith has licenses for analytical, graphical analysis, media, productivity, statistical, and other software programs that members of the campus community can use. You'll find a full list of software below in How to Access Specialized Campus Software.