Contact Us
ITS User Support Center / OneCard Office
Location: Seelye Hall B8
Email: ithelp@smith.edu
Phone: 413-585-4487
Walk-in help available during normal business hour.
Support Hours:
Academic Year:
Monday, Wednesday, Thursday, Friday:
8:30 a.m. - 12:30 p.m. and 1:00 p.m. - 4:30 p.m.
Tuesday:
10:00 a.m. - 12:30 p.m. and 1:00 p.m. 4:30 p.m.
Summer:
Monday, Wednesday, Thursday, Friday:
8:00 a.m. - 12:30 p.m. and 1:00 p.m. - 4:00 p.m.
Tuesday:
10:00 a.m. - 12:30 p.m. and 1:00 p.m. 4:00 p.m.
Classroom Support
Support Hours:
Monday, Tuesday, Wednesday, Thursday, Friday:
8:30 a.m. - 4:30 p.m.
Additional support will be provided outside of normal hours for evening classes and events as scheduled. Please email or call to arrange support outside of the posted hours.
Computer Store
Location: Stoddard Hall 202
Email: cstore@smith.edu
Phone: 413-585-3027
Website: Smith College Computer Store
Support Hours:
Monday, Tuesday, Wednesday, Thursday, Friday:
8:30 a.m. - 4:00 p.m.
Central Service Point (CSP)
Location: Neilson Library Central Hall
Email: Digital Smith Intake Form
Phone: 413-585-2910
Website: Neilson Library Equipment Loans
Support Hours*:
Sunday:
12:00 p.m. - 9:00 p.m.
Monday, Tuesday, Wednesday, Thursday:
8:30 a.m. - 9:00 p.m.
Friday:
8:30 a.m. - 7:00 p.m.
Saturday:
12:00 p.m. - 5:00 p.m.
*please note that the ITS support hours are not the same as the Neilson Library open hours.
Office of the CIO / VP for Information Technology Services
Support Hours:
By appointment only. Please email or call to schedule a meeting.