Classes and Classrooms

These guidelines are effective as of August 2024, following an extended management review that took place in academic year 2023-24. While most of the guidelines are not new, we will be following them more strictly than in the past, since they are necessary for us to provide our best support. We are grateful to the 2023-24 classroom committee, the 2023-24 Committee on Educational Technology, and to the Provost's office and other campus partners for consulting with us on these guidelines during our management review.

Classes and classroom support are the primary focus of the ITS Classroom, Events and Media Support (CEMS) team. We work to ensure that the classrooms we have designed work effectively and are maintained properly. We provide training on how to use these classrooms, in advance or through a one-time “Helpstart”, in which we assist you during a live class session to ensure that you will know how to use the classroom equipment on your own moving forward. You can read more about the classrooms we support in this Classroom List.

We are best positioned to support class and classroom requests that come in at least three business days in advance. We will do our best to support impromptu requests, with the understanding that we may not have the capacity to do so in all cases. 

We have not been involved in the design and installation of all the classrooms on campus. Our support for classrooms designed by other parties may be limited and will take second priority if we have a competing request for assistance in classrooms designed by ITS.   

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