Digital Support for the Smith Community
Welcome to the Digital Support site! Browse the menu at the top of your screen to find a variety of resources to help you with Smith's supported digital tools. Check below for announcements.
Cybersecurity Training
Cybersecurity—the practice of protecting digital information and infrastructure— requires the diligence and attention of the whole Smith community. Approximately 90% of security breaches occur with human error, but individuals who receive regular cybersecurity awareness training are up to five times less likely to click a malicious link than people who do not receive training.
Beginning August 23, 2023, Smith Community members will need to take cybersecurity awareness training annually. This training provides an introduction to cybersecurity best practices and concepts, and aims to prepare the Smith community for the challenges and opportunities presented by an ever-changing technology.
This task will be completed in a new Workday app called Learning.
Training must be completed within 30 days of receipt.
Community members will receive regular reminders when their training is due.
FAQ
Q: Why do we need to take cybersecurity awareness training?
The training is necessary in order to help prevent cybersecurity breaches and maintain the security of both Smith and personal data. In addition, it is required for Smith’s cyber liability insurance coverage.
Q: How long will it take me to complete the training?
It should take between 15 -20 minutes to complete the training.
Q: What other security steps does Smith take ?
ITS uses a layered approach to cybersecurity at Smith, in accordance with best practices established by security professionals and researchers. This includes:
The use of tools, such as firewalls, to prevent network intrusion
Email filters to prevent inbound phishing and spam messages from reaching Smith users
Identity management tools, such as Duo, to keep accounts secure
Risk management program to identify and mitigate risks to data and its infrastructure
By layering these approaches in tandem with a well-informed, regularly trained user community, Smith can enhance its security posture and drastically reduce the likelihood of a successful attack or breach.
Q: How will Smith know that I have completed my cybersecurity training?
Workday will maintain records related to completion of the training.