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Ticketmaster Customer Support
For patrons who purchased directly through www.Ticketmaster.com or on the Ticketmaster app
1-800-653-8000
Mon-Fri 9:00-8:30 / Sat 9:00-7:00 / Sun 9:00-6:00
Chat
Log in using Ticketmaster.com or the Ticketmaster app
Locate order in My Tickets
Select Chat icon
Agent support available 8:00 a.m. to 11:00 p.m.
Did You Know?!
Ticketmaster charges $10.00 per ticket to exchange tickets. Wow!
Ticketmaster Client Support
For TPAC staff if we need advanced/urgent technical assistance
General Support: cst-tpac@ticketmaster.com
Refund Requests: csclientsupport@ticketmaster.com
On Call Support: ccss@ticketmaster.com
Event Management: em-west-8@ticketmaster.com
Phone: 1-855-679-4845
Option 1: Client Support Specialists
Option 2: Event Support Specialists
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