1.Security guards are not City staff. They are contract employees hired through GSD for the library.Currently there is a very limited number of security guards, due to financial constraints.
2.The goal of the library is to maintain good public relations with customers. Therefore, security guards are expected to be polite, but firm with customers. Although guards are not on the Library’s payroll, they are working for the Library to enhance the safety and security of staff and public.
3.Security guard duties should be clearly spelled out and presented to each new guard. It is a good idea to put together a list of security guard duties tailored for your location. If your security guard is not performing to the standards set in the duty list, notify the GSD Security staff representative for the Library.