Zynga hates me! support link

November 2012

OK... they moved the support page again... and you gotta jump thru hoops to get it. but here's the scoop!

go HERE to start.

http://support.zynga.com/home/cafe-world

At the very top next to the big words "player support" on the right of those words it will say FACEBOOK CONNECT.

Click on that, It will ask you to allow this app on facebook, allow it, then it wants a username. pick something. THEN you are back

to the exact same page, except that below the list on the right side (all the FAQs) it has the familiar "contact us - email us - answers within 48 hours) enevelope

YOU CANNOT SEE IT UNLESS YOU DO THE FACEBOOK CONNECT thing, and choose a user name.

May 1, 2013

Update on support. Oonce you login with facebook connect, below all the faq's and featured articles on the right you will see this

Click on get help. then you will either have Email... Email AND live chat... Or many paragraphs about premium support.

If you have Email option, you can email them.

If you have both Email and Live, then take your pick.

If You have just a lot of gibberish about premium support - then welcome to the club. About 85% or so no longer have ANY support at all.

So.. ask your fellow players for help on juliescafeworld facebook wall, or message me, and if I know the answer I will help you!

Good luck! :)

julie

P.S. a cafe friend Travis sent in this number, said it WORKED, and they FIXED his issues. Worth a shot :) (I imagine this is USA only, sorry)

update: 12/12/12 - ok lots of people saying it doesn't work. so... maybe it did and they cut if off? who knows :) Travis did say he chose the billing option to get a live person.

No idea - I just tell you all I can so you can get all the help possible. I'm leaving the number here just in case ;)

Zynga Customer Service: 1-800-762-2530