Email and communications
Email and communications
Embedded Files
Your learner email can be accessed via MUSE. University email is provided via Gmail and assistance on using Gmail can be found at:
All learners are allocated a University email account at registration. We mainly use email for contacting learners, so please ensure that you check your University account regularly. Your learner emails can be forwarded to another email address, you can do this in the Gmail settings.
We will sometimes contact you by post: please keep Student Services Information Desk (SSID) informed of your current local and home addresses. This is the record we rely on:
IT facilities
IT facilities
IT facilities are open 24-hours-a-day, seven-days-a-week in the Information Commons – throughout the year. All PCs are linked to the University high-speed network and give access to the internet and a wide range of software. Access to the University Library website, module websites, discussion and notice boards is through a system called MUSE (My University Sheffield Environment).
The University has clear regulations on the use of its computing facilities. Failure to follow these can lead to disciplinary action. Please use our facilities sensibly and ethically. For more information about our facilities and the IT policies and infrastructure visit:
The School has IT technicians and Learning Technologists on hand. If you have any queries or are struggling to access a certain software please let us know. The University as a range of IT services available including equipment hire you can access this here: https://www.sheffield.ac.uk/it-services
Every registered learner is given file space on one of the University’s servers. You can save all your documents there in the knowledge that the University has comprehensive protection against viruses and backs up all data on the file servers as standard.
Many learners use their own laptops and it is essential that you have full, up-to-date antivirus protection and that you back-up your work to another safe medium on a frequent basis. You are fully responsible for protecting your own work. You will not be given any extensions on assignment work because you have lost work on your computer due to inadequate security precautions.
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