"Its emphasis on personal (cultural) storytelling humanizes and naturally increases appreciation of "the other." Careful paraphrasing checks accuracy and completeness of understanding. Detoxifying, through reframing culturally charged language without losing essential meaning, helps communication continue through highlighting its benefits. Focus on interests that lead to some sense of shared need, or commonality, that transcend and bridge cultures. Last, but most exciting for some students, difference enhances creative option generation."
" Students said their most important experience was openly and honestly sharing and discussing feelings and opinions as they explored diverse experience. All valued encouragement to actively and seriously participate through telling their personal truth and listening to others. Skillful facilitators included and engaged all voices through exemplifying the best of open-minded sensitivity and careful listening to seek deep understanding."
Resolving Conflict Framework:
Storytelling : Its emphasis on personal (cultural) storytelling humanizes and naturally increases appreciation of "the other."
2. Careful Paraphrasing:Careful paraphrasing checks accuracy and completeness of understanding.
3. Detoxifying charged language to hear messages: Detoxifying, through reframing culturally charged language without losing essential meaning, helps communication continue through highlighting its benefits.
4. Shared Needs: Focus on interests that lead to some sense of shared need, or commonality, that transcend and bridge cultures.